Job Description

Job Requisition Id: 172330
Business Function: Delivery Operations
Primary City: Edmonton
Other Location(s):
Province: Alberta
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: English Essential
Employee Class and Level: OP 02
Working Hours: 40 hours per week
Number of Vacancies: 1
Salary: Starting at $73,011.00 per annum
Job Closing Date (MM/DD/YYYY): 09/25/2023

All qualified candidates will be considered however preference will be given to Indigenous people (First Nations, Metis or Inuit) or persons with a disability. This is a special measure employment equity initiative and candidates from this group who wish to qualify for preferential consideration must self-identify.



If you are ambitious, talented and driven, consider a fast-moving career with Canada Post. We are currently seeking a Superintendent to plan, coordinate and direct the operation of one or more delivery units in accordance with Corporate regulations, procedures and safety practices. Under the general direction of the Zone Manager or Manager, Collection and Delivery, you will lead a team of up to one hundred Supervisors, clerks and delivery staff engaged in the sorting, routing and delivery of mail. You will collaborate with enablers to assess the efficiency of the delivery centre operation, determine where improvements to efficiency and/or the customer experience can be realized, and strive to promote and maintain good public relations.

Job Responsibilities

• Coordinate and work closely with Route Measurement to ensure the restructuring of delivery routes and establishment of new delivery service to achieve operational efficiency, implement corporate initiatives and meet service demands and commitments
• Ensure the integrity of all data in systems and the timely and accurate identification of mail volume and labour data to Production Control and Reporting (PC&R), work with PC&R to establish the optimum resource requirements by forecasting, controlling and identifying productivity (labour hours) efficiencies, and participate in the planning, development and achievement of the annual Operating plans
• Monitor, review and analyze data/information, report on the performance of the delivery area, and put in place, as required, corrective measures and controls to ensure the achievement of performance targets
• Inspect/audit all areas and aspects of the delivery operations to ensure adherence to corporate and legislated regulations and procedures
• Monitor compliance with corporate addressing systems and policies and take corrective action to ensure offices are current with AMS (Address Management System)
• Direct, coach and provide guidance and leadership to supervisors and employees, oversee staffing, the development of objectives and performance management including attendance management, resolve staff issues including taking disciplinary action when required, consult with Labour Relations and/or union representatives on the application of the terms of the collective agreement including the management of first level grievances, and create learning and knowledge transfer opportunities for assigned staff

Job Responsibilities (continued)

• Promote and implement workplace safety and health programs for the work unit including: coaching and providing direction to supervisors and employees on safe work practices in order to reduce accident frequency and severity; investigating and reporting accident incidents; addressing and resolving health and safety issues in a timely and efficient manner; chairing or participating as a member of the local health and safety committee; ensuring safety inspections are conducted by supervisors; and taking corrective action to rectify unsafe conditions
• Ensure employees are aware of mail security procedures and practices with respect to equipment, premises, vehicles, postal values, street furniture and other corporate assets, identify security concerns and problems, and take corrective action to resolve them
• Champion continuous improvement initiatives and work alongside Supervisors to communicate change and respond to employee concerns
• Project professional service standards and ensure the customer experience is a priority when investigating and resolving service issues and complaints

Qualifications

Education

• High School diploma or provincial equivalent (GED) (Equivalent Experience may be accepted in lieu of a High School Diploma)

Experience

• Minimum 2 years\' experience as a supervisor in collection and delivery/transportation OR Minimum 4 years\' experience managing a team within a unionized environment
• Working knowledge of Microsoft Office (i.e., understand the major features of each software application)

Other Candidate Requirements

• Possess a valid permanent driver\'s license (no graduated or temporary license)
• Have a satisfactory safe driving record per CPC\'s Driver Safety Program , which includes:

a) Have not received more than 2 moving violations in last 3 year

b) Have not had more than three demerit points assigned in one single violation

c) Have not had license suspension or prohibition of any kind in last 3 years

Assets:

• Post-secondary degree/diploma

Other Information

Safety Sensitive Positions
This position may be considered a Safety Sensitive position and has additional requirements under Canada Post\'s Substance Use Policy.

Employment Equity

Canada Post will represent Canada\'s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences. We are committed to employment equity and encourage applications from women, Indigenous People, persons with disabilities and visible minorities.

Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.

Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.

Accommodation

Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.

Important Message
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.

Our signature behaviours

Make the call - We\'re empowered to make decisions, respectfully challenge the status quo, and support others to do the same.
Know the destination- We understand Canada Post\'s strategy and goals and how we contribute to them, and we move forward with open minds when exploring new approaches. Deliver for others - We take pride in doing our personal best, demonstrate care for others, and support and encourage them to reach their potential.
Ignite our pride- We play a role in making Canada stronger by celebrating who we are, the communities we service, and issues that matter.

Our values
Our Values have three dimensions: \xe2\x80\x9cWe matter as individuals, We matter to one another, We matter to our country\xe2\x80\x9d
TRUST
I earn the trust placed in me every day, and I trust that my safety and well-being are everyone\'s top priority.
We do our best work when we trust each other.
We value the trust Canadians have in us, and understand it is earned with every decision and interaction.
RESPECT
I understand respect is the foundation of a successful workplace.
We respect each other as colleagues and treat each other as we would like to be treated.
We respect our country and the communities we serve, and understand we have a responsibility to be a positive force for change.
DELIVER
I challenge myself to safely deliver every day because what I do matters.
We are a network of people, united by what we accomplish and deliver together.
Delivering a stronger Canada for Canadians is at the heart of what we do

Canada Post