Job Description

SUMMER STUDENT \xe2\x80\x93
TOURISM (Temporary) May 2, 2023 \xe2\x80\x93 September 1, 2023 Two
(2) Positions
Competition #: 3-COV-23 Closing Date: February 1, 2023 Rate of Pay: $18.31
per hour (as per CUPE, Local 626, Vernon Civic Employees Collective Agreement) Days/Hours: Tuesday \xe2\x80\x93 Saturday / 35 hours per
week
Note: Driver\xe2\x80\x99s Abstracts will be required at the
time of shortlisting.
Vernon is a welcoming, growing community that
prioritizes lifestyle. It is a four
season, year-round outdoor adventure playground with a rich agricultural
bounty. The City of Vernon is seeking a highly motivated student to join the
Tourism team for the summer. The Tourism team is here to enhance the visitor
experience and promote Vernon as a destination. If you are outgoing,
enthusiastic and looking for a fun summer job, we want to hear from you!
Reporting to the Visitor Services Coordinator, the
Summer Student \xe2\x80\x93 Tourism is responsible for assisting with Tourism Services,
including Mobile Visitor Servicing. This includes driving or biking to specific
tourist locations, setting up the Tourism Vernon mobile visitor booth and
providing Visitor Services Information.
Duties:
Assembles/disassembles
mobile booth daily and keeps stocked and organized with brochures, maps and
supplies. Responds to
visitor enquiries in person, telephone, email, and records data for tracking
purposes. Reviews
publications, news sources and community information for upcoming events, and
news of interest to visitors and updates files and reference materials
accordingly. Promotes
Visitor Servicing locations on social media, in accordance with Tourism
Vernon\xe2\x80\x99s social media guidelines. Assists at special
events, festivals, and trade shows as required. Assists the Tourism
Coordinator as required. Performs
other related duties as assigned. All persons
employed by the City of Vernon will be required to assist the City in providing
emergency services. Duties assigned
during an emergency may differ from regular duties.
Job Requirements/Qualifications: Eligibility Criteria:
Candidates are eligible for summer student
employment if they:
are currently enrolled and
returning to post-secondary studies. Preference would be given to those in a Tourism
related field; hold a minimum Class 7 Novice
N BC Driver\'s License. In accordance
with ICBC regulations, students with a 7N license are responsible for
displaying and removing their N decal when operating City vehicles. These students may not carry more than one
passenger; are a permanent resident
within the Greater Vernon Area (Greater Vernon Area defined as Coldstream and
Electoral Areas B and C). Candidates may attend school in another location, but
they must have lived within the Greater Vernon Area for at least one year prior
to attending school (excluded, and therefore ineligible for student employment
with the City of Vernon are the areas of Spallumcheen, Lumby, Armstrong and
Lake Country); have not worked the maximum
allowable 3 summer work terms. Preferred Education and Experience:
SuperHost or other service excellence training. Tourism Visitor Information Counsellor
Certification. Experience working in the Tourism Industry would
be an asset.
Knowledge, Skills, and Abilities:
Working knowledge of MS Office programs (Word,
Excel, Outlook, PowerPoint) Knowledge of community and Tourism product in
the region. Demonstrated
self-starter and understands the role of an ambassador. Ability to
work both independently and as part of a team, with little supervision. Ability to communicate
effectively and courteously with the public. Knowledge of safe work
practices as related to WCB regulations. Ability to understand and
effectively carry out oral and written instructions. Ability to deal tactfully
with employees and the general public. Sufficient physical strength,
stamina and coordination to perform outdoor work in all weather conditions. Ability to operate vehicles with automatic transmission.
Conditions of
Employment: As a fundamental term and condition of
employment with the City of Vernon, candidates will be required to provide
proof of full vaccination against COVID-19.
Recommended Training:

• SuperHost Foundations of Service Quality
• SuperHost Service For All

• Salary/Wage: $18.31

Job Application Process: TO APPLY: Please submit
your resume, quoting the appropriate competition number to: Human Resources, City of Vernon, using one of the following
methods: Online
at www.vernon.ca (In MS Word or PDF Format) or By Fax:
(250) 550-3551 Internal applicants
are asked to complete the on-line Application
for Internal Posting form located on Jostle and forward this along with a resume. By making
application, you are authorizing the City of Vernon to verify, through whatever
means deemed appropriate, any information included in your applicant profile.
The City of Vernon
wishes to thank all applicants; however, only those candidates selected for an
interview will be contacted.