Job Description

True North

As the largest post-secondary institution in northern Alberta, Northwestern Polytechnic is a natural point of convergence for knowledge, skills, creativity, and collaboration. Striving to spark and empower success, NWP's mission is geared towards both individual and collective progress. NWP offers a wide variety of engaging and in-demand academic programs in certificates, diplomas, apprenticeships and degrees. We exist wholeheartedly for the domestic and international students who call our campuses home, the distinctive communities and industries we serve, and the staff and faculty who honour us with their expertise and insights every day. While our potential as one of Alberta's newest polytechnics is ever-growing, we recognize the importance of having authentic and highly effective contributors by our side. We are currently recruiting individuals who are inspired by opportunity, driven by results, and aligned to NWP's core values of being responsive, innovative, and connected.

The Role

The Office Assistant will play a key role in supporting the day-to-day operations of the Residence Office. Working closely with the Senior Office Assistant, this role involves diverse tasks including administrative support, facilities maintenance, and client relations. The ideal candidate is detail-oriented, adaptable, and possesses a solid understanding of various software and office practices.


Hours for the position are Monday to Friday 8:30am to 4:30pm. 35 hours/week.

What We Offer

Finding your fit in one of our specialized schools or departments means a bright future with competitive compensation, attractive benefits packages, reliable networks, high quality of life, and unparalleled learning community experiences. If you are looking to transform the post-secondary landscape with polytechnic education, research, and partnerships, Northwestern Polytechnic is your employer of choice.




Job Requirements

Key Responsibilities:

Administrative Support:

+ Perform data entry and management tasks using Microsoft Excel and Access, including setting up databases and handling spreadsheets.
+ Utilize Matador and PowerCampus software for Residence processes, with training as needed.
+ Assist the Senior Office Assistant with general office tasks, organization, and documentation.
+ Maintain confidentiality and display professionalism in managing sensitive information.

Client Interaction:

+ Greet and assist clients in a courteous, professional manner in person and via phone.
+ Take accurate messages, transfer calls appropriately, and provide general information about NWP dorm regulations and policies.
+ Support Residence events, including set-up, coordination, and breakdown as needed.

Facilities Support:

+ Conduct thorough cleaning of townhomes between resident occupancy and perform light maintenance tasks, such as painting.
+ Perform household cleaning tasks, including laundering linens using washers and dryers.
+ Assist with minor landscaping duties, such as yard cleanup, and ensure cleanliness of shared areas.
+ Move items as required, with the ability to lift up to 50 lbs.

Additional Duties:

+ Adapt to a variety of tasks and responsibilities in both office and residential settings as needed.
+ Complete other duties as assigned by the Senior Office Assistant.

Skills and Qualifications:

Proficiency in Microsoft Office (Excel, Access) and a willingness to learn other software platforms (Matador, PowerCampus). Strong organizational and time management skills. Ability to maintain confidentiality and handle sensitive information with discretion. Friendly, professional demeanor with strong communication skills. Physical ability to perform cleaning, light maintenance, and manual tasks Assist with Residence event Organization and time management skill Discrete and able to maintain confidentiality Able to lift up to 50 pounds repetitively Other duties as required

How to Apply

Only applications received electronically via the NWP website will be considered.


We review all applications to select candidates whose qualifications and experience most closely meet our needs.


Only applicants selected for interviews will be contacted. For general inquiries, please contact HR at humanresources@nwpolytech.ca

Thank you for applying to NWP!