Job Description

Outreach Program Advisor - Educational Sales & Student Success

Industry

: Education, Community Services

Are you passionate about making a difference in the lives of newcomers, refugees, and aspiring students? Do you thrive in a people-first environment where empathy, communication, and purpose-driven work go hand in hand?

We're looking for a

dynamic Outreach Program Advisor

(also referred to as

Student Success & Admissions Specialist

) to help guide students toward transformative educational opportunities. This role blends outreach, educational sales, student advising, and community engagement -- all with the goal of changing lives.

What You'll Do:

Serve as the

first point of contact

for prospective students--especially newcomers and refugees--providing personalized guidance and support. Conduct engaging

one-on-one consultations

to understand student goals and recommend suitable academic programs. Represent our programs at

community events, info sessions, and outreach campaigns

. Use your

multilingual skills

(Arabic, Dari, Pashto, Tigrinya, Amharic, Somali, Urdu, Farsi, Spanish, Ukrainian, English) to connect with diverse communities. Assist students through every step of the enrollment process with care, clarity, and professionalism. Create a

welcoming environment

for walk-ins, referrals, and new leads. Maintain accurate records, follow up on leads, and contribute to

student conversion and retention goals

. Collaborate with team members to continuously improve the student experience and community impact.
? You Bring:

Experience working with refugees, newcomers, or international students

in roles such as interpreter, community worker, educator, or advisor. Excellent

interpersonal and cross-cultural communication skills

. Multilingual fluency (see above languages) is a major asset. A welcoming, non-judgmental, and empathetic demeanor. Ability to manage time well in fast-paced, people-focused settings (think: info booths, community fairs, busy offices). A genuine desire to help others find clarity, confidence, and opportunity through education.
Job Type: Full-time

Pay: $36,000.00-$40,000.00 per year

Benefits:

Dental care Life insurance Paid time off Tuition reimbursement Vision care
Education:

Bachelor's Degree (preferred)
Experience:

Cold calling: 1 year (preferred) career counselling: 1 year (required) Sales: 2 years (required)
Language:

Multilingual (preferred)
Work Location: Hybrid remote in Kelowna, BC