Job Description

Staff - Non Union
Job Category M&P - AAPS
Job Profile AAPS Salaried - Educational Programming, Level A
Job Title Student Learning Coordinator
Department Director | Learning Exchange
Compensation Range $4,970.92 - $7,141.92 CAD Monthly
The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.
Posting End Date September 4, 2025
Note: Applications will be accepted until 11:59 PM on the Posting End Date.
Job End Date March 31, 2026
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.
Background
The UBC Learning Exchange, established in Vancouver's Downtown Eastside (DTES) in 1999, has developed as a welcoming, informal and lively hub where UBC students and faculty, and DTES residents and organizations connect, pursue common interests and learn from each other in order to increase community and university capacity to bring about positive social change. It provides free educational programs for community members, diverse learning opportunities for students, and support for community-based research and knowledge exchange. The Learning Exchange provides a physical shared space for university and community to come together but its activities extend into the UBC campus and into the DTES community.
Commitment to Equity, Diversity and Inclusion
Equity and diversity are essential to thriving universities and communities. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized for any reason listed in the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, class, and/or status as a First Nation, Metis, Inuit, or Indigenous person.
As a unit rooted in facilitating reciprocal learning, and access for equity-seeking communities, the UBC Learning Exchange strives to create an inclusive environment for learning and work. We value diverse perspectives, intercultural skills, lived experience and all forms of expertise. We are committed to continually reflecting on our practices, unlearning our biases, and reducing systemic barriers.
Job Summary
The Learning Exchange annually engages over 250 students in a range of experiences including internships, practicums, co-op terms, course-based projects, volunteer placements, etc. on site within its programs and with partner organizations, and also provides a diverse set of learning materials, workshops and other orientations activities to over 1500 students to learn about the Downtown Eastside. Students are from a range of disciplines, and include undergraduate, graduate and professional programs.
The Student Learning Coordinator works closely with the Learning Exchange team, faculty advisors, and with support from the Director to initiate relationships with faculty and develop, implement, promote and evaluate student learning opportunities at the Learning Exchange and in the Downtown Eastside. The role collaborates with Learning Exchange staff , UBC partners and community partners to integrate students into community programming while supporting local residents. The position plays a key role in developing and sustaining relationships between the DTES community and the UBC community through the Learning Exchange.
Organizational Status
Reports to the Director. Within the Learning Exchange, works with the leadership team, program and student staff. May supervise student staff.
Work Performed

• Advises and collaborates with faculty across campus to develop curricular community-based learning experiences at the Learning Exchange
• Maintains and improves unit structures for systematic tracking, reporting and evaluation of student learning experiences
• Places, orients, supports and supervises individual and groups of students doing community-based learning experiences at the Learning Exchange and in the Downtown Eastside (DTES) in collaboration with team members
• Contributes to the development and achievement of the Learning Exchange's Action Plan student learning objectives
• Plans and supervises student learning experiences in partnership with community organizations in the Downtown Eastside
• Partners with UBC and community stakeholders to co-develop robust orientation curriculum and materials to orient students to the DTES. Materials will be used at the Learning Exchange, by faculty and staff on campus, and within DTES organizations. Ensure materials take into consideration institutional, unit and community priorities for equity, diversity and inclusion.
• Strengthen the Learning Exchange team's capacity to efficiently orient, support and integrate students into community programs, events and partnerships
• Collaborate with other campus units on overall institutional priorities for student-engaged learning,
• Make presentations on campus about Learning Exchange in promotion of student learning opportunities and to raise awareness about the DTES amongst students (course based, volunteer etc.)
• Collaborate with the staff team on the recruitment, hiring and supervision of student staff
• Liaise with faculty about scheduling and logistics for academic activities held at the Learning Exchange, including courses, wrap-up events and project presentations
• Establishes programming budget needs and manages the budget
• As part of the Learning Exchange team, provide front-line support to community-based programs
• Plan and deliver student and community events, for example forums, exhibitions, and field trips
• Provide regular updates to the Learning Exchange staff team and participate in Learning Exchange work planning cycles
• Work flexible hours, including occasional evenings and Saturdays as required
• Other related responsibilities as required

Supervision Received
This position functions under the direction of the Director, Learning Exchange and according to established objectives. The incumbent works independently and is expected to take initiative. Recommendations are normally accepted as accurate and feasible. Work is reviewed for achievement of university goals, and soundness of advice and judgment.
Supervision Given
As required, manages student staff and volunteers. Participates in the hiring of student staff.
Consequence of Error/Judgement
Exercises tact and diplomacy in interacting with students, faculty, program participants and community organizations. The Learning Exchange has a high profile in the community and engages students and program participants in situations that may be new. Staff need to minimize risk to participants and ensure the unit and the university respond sensitivity to community issues. Understands and adheres to confidentiality requirements. Errors in judgment or the disclosure of confidential information could have public consequences, affecting the reputation of the Learning Exchange and UBC.
Minimum Qualifications
Undergraduate degree in a relevant discipline. Minimum of two years of related experience or the equivalent combination of education and experience.
Willingness to respect diverse perspectives, including perspectives in conflict with one's own
Demonstrates a commitment to enhancing one's own awareness, knowledge, and skills related to equity, diversity, and inclusion.
Preferred Qualifications
Demonstrated experience with curriculum development or educational design and programming, including understanding of academic curriculum and learning objectives.
Excellent knowledge of and experience with community-based experiential learning.
Demonstrated experience supporting and supervising students, preferably in community settings.
Experience with consultative planning processes in educational contexts.
Experience with program planning, coordination and evaluation, including setting of goals and priorities.
Demonstrated ability to lead within a team as a peer.
Demonstrated ability to work collaboratively with a variety of stakeholders in cross-cultural settings.
Experience in community development, community-based organizations, adult education and historically, persistently and systemically marginalized communities is an asset.
Knowledge of community development principles and inner-city interests, resources and organizations in the Downtown Eastside of Vancouver or similar community.
Ability to maintain connection between a long-range vision and day-to-day functions; both goal and process oriented
Excellent verbal and written communication skills, and strong interpersonal skills
Ability to lead others and to function as an effective team member.
Excellent problem-solving skills, experience in conflict resolution, and ability to adapt and ability to manage a demanding workload by determining priorities, planning ahead, anticipating problems and meeting them head on.
Knowledge of and sensitivity to the University community and the DTES community.
Commitment to the philosophy, values and goals of the Learning Exchange and UBC's strategic plan.
Proficiency in Microsoft Office Software, email, and internet; experience in Canva or other graphic design, and interactive presentation software is an asset.