Job Description

The Edmonton Police Service (EPS), Technology Integration & Records Section (TIRS), requires one (1) Project Change Management Specialist to provide end-to-end change management expertise from project assessments and change management model proposals, to coaching and training, to managing change activities on projects, including measurement and reporting. Utilizing industry best practices, methodologies, and tools the Project Change Management Specialist will help facilitate a more visible and systemic culture of change management across the section and organization. Responsibilities will include:

• Documentation in a format approved by supervisor of assessment and current state and gap analysis to intended future state.
• Engagement of stakeholders and facilitation of sessions to assess and plan component parts of an organizational and project change management framework.
• Documentation in approved format of work breakdown and deliverables for Project and Change Management framework.
• Development of templates for deliverables within Project Change Management (PCM) framework and sign off with assigned sign-off authority.
• Coaching and training of team members and leaders on Project Change Management principles and practices.
• Process development and documentation as per OCM and PCM frameworks, and management of processes and reporting.
• Facilitation of change networks and management of dependencies and impacts across projects and portfolios.
• Analysis of change management data, including synthesizing across various project initiatives and reporting results to sponsors, leadership teams and steering committees.
• Creation of change measures based on compiled data and reporting in formats signed-off by supervisor or assigned governance body.
• Injecting change management processes and tools into initiative delivery, and consulting and coaching teams, Project leaders and project teams.
• Assessing and quantifying change impacts, and documenting in agreed formats and deliverables.
• Supporting communication delivery through consultation as well as delivery of assigned outputs in agreed formats.
• Supporting training delivery through consultation as well as delivery of assigned outputs in agreed formats.
• Evaluating readiness and measuring change efforts, including production of required reports as per project deliverables.
• Stakeholder communication and management, including both written and verbal deliverables as per project.
• Manage projects including planning, scheduling, governance, and execution to successful completion, including maintaining full documentation of the project lifecycle and making presentations.
• Prepare change management strategies and work plans such as stakeholder analysis and communication plans while enabling cross-functional stakeholders as change agents to increase the probability of success.
• Support production by writing, providing analysis and feedback or collecting data and information for departmental deliverables including reports, presentations, and sessions.

Qualifications

• Bachelorxe2x80x99s University degree in business administration, public administration, or a related discipline.
• A minimum of five (5) years of progressively responsible experience working in a change management role in an organization of similar size and complexity, working in practical and agile terms without undue theoretical reference.
• Credentialed organizational change management certification such as CCMP or Prosci or equivalent related experience.
• Project management certification (Prince2; PMP), Process Improvement Certification, and Training or Instructional Design Certification would be an asset.
• Three (3) yearsxe2x80x99 experience conducting and documenting impact assessments of change activities, including the assessment of integrated impacts of parallel work would be an asset, and/or two (2) yearsxe2x80x99 experience integrating change management plans with project plans would be an asset.
• Proficient with Microsoft products including Teams and the 365 suites.
• NXC training, exposure, experience and familiarity would be an asset.
• Skills in facilitation of groups with competing interests and priorities and working with diverse teams/individuals and managing multiple priorities.
• Ability to work effectively both independently and as a part of a team in a dynamic and complex environment.
• Superior organizational and time management skills with the ability to plan, prioritize and manage conflicting priorities with minimal direction.
• Ability to develop and maintain effective working relationships with diverse stakeholder groups at both frontline and senior levels utilizing superior interpersonal skills. Demonstrated ability to achieve results in the context of a respectful, inclusive, and service-minded style.
• Aptitude to analyze and break down complex information and systems into its underlying parts.
• Detail-oriented to gather all relevant information and consistently applies proven and best practices.
• Effective communicator: presents ideas and information in clear understandable terms; first seeks to understand, then to be understood.
• Work conscientious: can be depended upon to deliver on work commitments and has a team-mindset that onexe2x80x99s personal work success rises and falls with the success of the work branch.
• Sensitive and understanding of political processes involved in gaining buy-in, support and approval of recommendations and initiatives.
• Applicants may be tested and/or required to provide samples of work.
• As part of your pre-hire screening you will be required to complete an Enhanced Security Clearance. Should you accept employment with the Edmonton Police Service you acknowledge and agree to participate in future Enhanced Security Re-Clearances at scheduled intervals or in any other circumstances, exigent or otherwise, as required by Human Resources Division.

Hours of Work:
40 hours per week, Monday - Friday. Hours of work may be subject to the terms and conditions of variable hours of work program and will be mostly at the TD tower in Downtown Edmonton at 10088-102 Avenue but may require work at other Edmonton Police Service Facilities as required.Salary Range:
21B, Salary Grade: 032, $46.086 - $58.232 (Hourly), $3,686.90 - $4,658.60 (Bi-Weekly), $96,227.57 - $121,588.42 (Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.General:

• The City of Edmonton thanks applicants for their interest in this opportunity. Candidates considered for the position will be contacted.
• We are an equal opportunity employer. We welcome diversity and encourage applications from all qualified individuals.
• Include a current resume and covering letter with your online application.
• Please note that option to work remotely is not available at this time.

The Province of Alberta is a party to the Federal Agreement on Internal Trade, the Trade, Investment and Labour Mobility with British Columbia and the New West Partnership Trade Agreement with British Columbia and Saskatchewan. All of these agreements promote labour mobility between the Provinces. Applicants may obtain information regarding recognition of extra provincial credentials at www.newwestpartnershiptrade.ca.HR Technician: VH

City of Edmonton