Job Description

Strategic Operations Manager:

Location:Sunshine Coast, BC (Remote / hybrid work, based on Lower Sunshine Coast)

Employment Type:1 year contract, 32 hours a week, with potential to renew

Organization: Sunshine Coast Affordable Housing Society

Salary: $80,000 to $89,000

About Sunshine Coast Affordable Housing Society:

The Sunshine Coast Affordable Housing Society is a non-profit organisation that creates rental homes for those who keep our community strong--such as healthcare workers, teachers, childcare providers and retail service workers. As the cost of living rises, our goal is to provide safe, sustainable housing that offers stability and hope to those who need it most. Today, we house 43 families. By 2026, with the completion of O'Shea Place, that number will grow to 76 homes--plus a community daycare.

About the Role:

The

Strategic Operations Manager

is a unique hybrid position designed for a highly organized, financially savvy and community-minded leader who can both steer the strategic direction of the organization and manage the daily operations with care and efficiency.

You'll be at the heart of a grassroots nonprofit working toward solutions that make housing more accessible and sustainable for everyone on the Sunshine Coast. This role is ideal for someone who is equally comfortable representing the organization with external partners, overseeing operational and financial health, and rolling up their sleeves to keep internal systems running smoothly.

Key Responsibilities:

Strategic Implementation, Financial Management & Board Support

Lead the execution of strategic priorities, ensuring alignment with the Society's mission and long-term goals as outlined by the Board of Directors. Monitor organizational progress toward strategic objectives and prepare performance updates, financial summaries, reports, and materials to inform Board decision-making. Own and drive the organization's fund development strategy to meet financial and growth objectives--this includes grants, donor relations, fundraising campaigns, event coordination, and exploring earned revenue opportunities. Oversee budgeting processes, cash flow monitoring, and financial forecasting in collaboration with the Treasurer and bookkeeper. Support effective governance by coordinating Board meetings, documenting actions, and facilitating strategic planning processes. Maintain strong working relationships with government agencies, funders, developers, and community partners to advance operational and project goals

.

Collaborate with the Society's Board of Directors, its Committees and stakeholders on the development and implementation of affordable housing projects

.

Operations, Administration & Financial Oversight

Oversee and coordinate day-to-day operations across programs, properties, and organizational functions to ensure efficiency and effectiveness. Supervise the administrative assistant and provide guidance to align their work with operational priorities. Support recruitment, onboarding, and retention of staff, ensuring alignment with organizational culture and goals. Maintain and improve internal systems, processes, and digital infrastructure to support smooth operations and secure information management. Ensure technology systems are current, accessible, and protected by appropriate cybersecurity practices. Coordinate with property managers, service providers, and vendors to support housing operations and service delivery. Manage logistics for events, fundraising activities, and tenant communications in collaboration with Board committees, volunteers and staff. Assist with financial tracking, reviewing expenses, and preparing materials for financial reporting in coordination with the Treasurer and bookkeeper. Ensure compliance with legal, regulatory, and insurance obligations, including society filings, contracts, and reporting deadlines. Track and support the development of new housing initiatives in collaboration with Board members and external partners.

Ideal Candidate - Skills & Experience

The ideal candidate is a strategic, detail-oriented operations professional who thrives in a mission-driven, fast-moving environment. They are a collaborative leader with strong planning, execution, financial acumen and communication skills and a commitment to advancing affordable housing solutions.

Skills & Attributes

Strategic thinker with strong critical thinking and planning skills Ability to translate vision into actionable, aligned operational plans Excellent organizational and project management abilities Strong financial literacy, including budgeting, tracking, and analysis Strong oral and written communication skills Relationship-builder with effective networking, negotiation, and stakeholder engagement skills Collaborative and solutions-oriented; skilled in problem solving and conflict resolution Strong interpersonal and teamwork skills, with the ability to work across roles and sectors Human resource management skills, including staff supervision and support Proficient in digital tools (e.g., Google Workspace, Microsoft Office) and understanding of technology infrastructure and cybersecurity needs Able to work independently, manage competing priorities, and adapt to change Values-driven, community-minded, and committed to the mission of affordable housing Understanding of not-for-profit operational environments and governance structures

Experience

3-5 years in operations, nonprofit management, project management, or a related field Demonstrated experience in fund development, including grant writing, donor relations, events, or earned revenue Experience preparing and presenting reports to leadership or boards Hands-on experience managing organizational budgets, interpreting financial statements, and ensuring compliance with reporting requirements Experience preparing and presenting financial and performance reports to leadership or boards Familiarity with financial systems, compliance, and nonprofit reporting Experience working with or supporting Boards of Directors or senior leadership teams Sector experience in housing, social services, or community development is a strong asset Experience managing staff or volunteers and supporting organizational culture Familiarity with technology systems, file management, and online collaboration tools
Note, this is our ideal candidate, candidates not meeting all of the qualifications above will still be considered.

Job Type: Fixed term contract
Contract length: 12 months

Pay: $80,000.00-$89,000.00 per year

Benefits:

Work from home
Work Location: In person