Strategic Account Manager Ophthalmic SUN Pharma Canada
Description: Sun Pharmaceuticals Industries Inc. is the fourth largest generic pharmaceutical company in the world, and is rapidly building a branded presence. We manufacture, market and distribute pharmaceuticals to the nation\xe2\x80\x99s largest wholesalers, distributors, warehousing and non-warehousing chain drugstores as well as managed care providers. Our goal is to continue to develop and market quality products that bring value to our customers and ultimately the patient. Current manufacturing capabilities allow Sun Pharma to develop products across most therapeutic categories. At Sun Pharma we believe our people are an invaluable asset. Our culturally diverse workforce is one of our biggest strengths, along with the rich experience they bring across varied skill-sets. We are proud that our global workforce is bound by our common values: Humility. Integrity. Passion. Innovation.
Position: Strategic Account Manager Location: Field based
Job description: To achieve and exceed sales performance objectives via improved patient outcome. This role will focus on the development of a high performing, customer centric approach to implementing dry eye treatments and clinics in targeted practices. This includes Co-creating with key stakeholders to build partnerships & collaborations. Developing and coordinating project plans across the design, development and implementation stages of a project to support the successful delivery within a set KPI\'s. Working in collaboration with brand teams & all associated stakeholders to maximize value. Provide consultancy, advice and assistance on strategy for implementation of dry eye best practices.
Key responsibilities:

• Drive increased demand for Sunpharma Dry Eye Products in assigned geography in co-operation with assigned key physicians and/or Clinics. This includes the development of regional business plans in collaboration with marketing and the Ophthalmic Director to allocate time and resources to help drive dry eye patient awareness and treatment.
  • Develops and executes an annual business plan, with input from Ophthalmic sales team in the assigned geography
  • Attains or exceeds sales objectives as outlined in the annual regional business plan
  • Prepares and executes market development plans for identified clinics in major urban markets as well as targeted high potential accounts
  • Prepares and leads the execution of practice development plans for assigned physician accounts
  • Used secondary and primary market research data to assess market potential and appropriate strategies
  • Provides Innovative tools for in-office an external marketing efforts for assigned physician accounts
  
  

• Provides practice development services to help assigned accounts prepare for successful adoption of implementing a dry eye clinic and Sunpharma dry eye technologies. These include customer service audits, personnel audits, operational and scheduling reviews, Strategic planning assessments and internal/external marketing communications
  • Completion of practice audits/assessments to diagnose customer\xe2\x80\x99s capabilities to successfully deliver SunPharma treatments
  • Analysis of audit/assessment results to prepare gap analysis and corrective action plans
  • Appropriate referral to credentialed external consultants and KOL\xe2\x80\x99s for advice and corrective actions, where appropriate
  • Point person for implementation of corrective action plans, including managing and directing external consultants when required and practice-based personnel.
  • Leads and delivers projects for Regional and local teams teams, ensuring adherence totime-lines and quality objectives.
  
  
  • • Ensures delivery of efficient and high-quality deliverables. Provides effective and timelyresponses to adhoc requests.
  
  

• Investigates, analyzes and recommends new Dry eye opportunities with both experience accounts as well as high potential accounts. Assist in expanding the VIP relationship between SunPharma and targeted accounts in such areas as mentors, experts at industry events and advisory board panel opportunities
  • • Planning & management, Gather requirements to develop detailed Project plans and Project estimations to task level. Proactively assist the Business to identify upcoming conflicts
  • and resource gaps.
    • Serve as interface with the Regional and local territory teams on Project Planning and delivery Management.
  • Ensures delivery of efficient and high-quality deliverables. Provides effective and timely reponses to adhoc requests.
    • Manages an efficient and high-quality team that promotes synergy and best practice sharing among resources, drives collaboration with Country Organizations in managing high standards of communication and delivering best in class services.
    • Provide guidance on training requirements in relation to Commercial processes
    • Takes initiative to drive standardization of reports across the role
  
  

Qualifications / Experiences Required

• Graduate of life sciences, such as medicine, nursing, physical therapy, psychology, pharmacy, biology, zoology, and medical technology

• Preferably additional marketing or business training; mba ideal

Ability to manage multiple stakeholders/projects Experience with Customer satisfaction measurements and best practices Preferably with cash pay medical business models

• Ophthalmology, Dry Eye experience a plus

• Has worked in a pharmaceutical company, or related field, for at least 3 years as Brand Manager, or Sales Representative, or Sales Supervisor.

• Soft skills: organizational and analytical skills; ability to work in a specialist area; excellent communication skills; digital marketing/forecasting /market research /selling skills are desirable; acting for change and able to co-operate transversely; striving for results; committed to customers; able to motivate and empower workgroups; eq and self-awareness

• IT tools: MS Office at least

• Languages: fluent English, French an asset