Strategic Account Manager

Toronto, ON, Canada

Job Description


Allocadia is one of Canada\xe2\x80\x99s fastest growing technology companies providing cloud software that gives CMOs and marketing teams a better way to manage their investments and marketing performance. Allocadia\xe2\x80\x99s Customer Success organization focuses on supporting our customers to be wildly successful. Customer Success is a strategic pillar in the customer experience, ensuring that Allocadia offerings are used effectively to maximize business value.

As a Strategic Account Manager you will be responsible for managing the commercial relationship including all renewals and expansion for a targeted set of accounts. This requires understanding our customer\xe2\x80\x99s business and marketing goals, working with cross-functional teams to help drive product adoption, and developing value based relationships. You will be joining a team of high performers who are obsessed with innovation and challenging the status quo, especially within the marketing space.

Responsibilities:

  • Work with accounts in North American and Europe to manage the renewal of existing customers and expansion Allocadia\xe2\x80\x99s solutions across the organization.
  • Retention targets will be set on a quarterly basis. Annual quota includes expansion.
  • The expectations is that you will structure your time and business plan to support/ expand your reach into existing accounts.
  • Your understanding of Allocadia\xe2\x80\x99s solution will extend to a functional demonstration capability and you will be well-versed in all aspects of Marketing Performance Management related to our solution.
  • You will use all tools available to identify departments/groups that could use our solution: leveraging information on the web, target organization data and sales prospecting tools.
  • Accurate forecast maintenance and all activity details in Salesforce is a requirement of the role. Salesforce is the primary system of record for all client activities, forecast measurement and compensation.
  • You will prepare proposals and price quotations, negotiate commercial terms, and partner effectively with our Customer Success and Customer Delivery teams to deliver value to the customer.
Requirements & Career Motivations:
  • You are a highly motivated, experienced account management or sales professional who loves to manage sales cycles, build client relationships and close deals. A minimum of 8 years sales experience with 5 years selling in to enterprise accounts with over-quota achievement is required.
  • You have experience selling SaaS solutions and/or an advanced understanding of how to sell to marketing audiences, including Marketing Director\xe2\x80\x99s, VP\xe2\x80\x99s, and CMO\xe2\x80\x99s.
  • You are a seasoned negotiator who knows when to stop \xe2\x80\x9cselling\xe2\x80\x9d, and close the deal
  • You are knowledgeable about the Marketing Automation, Marketing Operations or CRM market.
  • You must be a self-starter who is able to formulate the coverage strategy and manage your own business. You are skilled at prospecting for new business by researching accounts and identify key decision makers.
  • You understand the value and have experience with a solution selling methodology/approach.
  • You are motivated by your quota and have a track record of over-achieving
  • You thrive in a team-oriented, collaborative environment working closely with a growing team who are equally passionate about building a great company.
  • You have strong organizational and time management skills. You are able to juggle multiple assignments and priorities. You understand effective time and resource management practices required to meet monthly and quarterly sales goals.
  • University/college degree or equivalent required.
  • Up to 25% travel required both to customer sites and Vancouver headquarters.
  • Must be willing to learn, even though you have great experience, and genuinely support the success of others
  • This is a remote position, working from your home office in the GTA
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Job Detail

  • Job Id
    JD2198809
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toronto, ON, Canada
  • Education
    Not mentioned