Store Manager
Blackdog Tirecraft
Morrisburg Ontario
Tirecraft Ontario is a proudly Canadian owned and operated expert in tires and
tire services. We are presently seeking a qualified individual to fill the position of
Store Manager to oversee employees, support sales and grow, maintain customer
relationships, and day-to-day operational activities. We are looking for someone
who is up for a challenge and is willing to jump in to do what it takes to provide the
best possible service.
Benefits:
Benefits Package including Health and Dental coverage + more
Employee Assistance Program (EAP)
Employee Purchase Program (deals deals deals!)
Birthday off with pay
Endless paid training
Ministry Certification(s) available
Future ownership opportunities; Employee Stock Ownership Plan
Responsibilities:
Support and promote profitable sales and service grow, by facilitating
outstanding customer service in all business segments.
Achieve annual sales, margin, expense and profit objectives for the store.
Establish annual performance objectives with each Team Member that is
linked to the overall business plan for the store.
Review/establish career goals/aspirations and put training resources in
place to support team member\xe2\x80\x99s objectives.
Develop and implement advertising and promotional programs per the annual
business plan.
Monitor controls on all Company assets (on an ongoing basis) including
inventory, receivables, payables, equipment, tools, vehicles, etc.
Ensure all business activities are conducted per the prescribed operations
guidelines and policies.
Conduct process reviews with team on a regular basis to ensure process of
continuous improvement is achieved.
Ensure phones are answered promptly and customers are serviced in a timely,
thorough, and professional manner.
Continually support and communicate with Team Members clearly, defining
responsibilities and expectations.
Conduct monthly staff meetings to review store performance, changes
required, gain staff input, incorporate Health and Safety review and
inspection, Peer Charts, Progress, Customer Service, and Shop Cleanliness.
Foster a work environment where Health and Safety is the team\xe2\x80\x99s number
one priority.
Ensure workers under their supervision receive adequate training in their
specific work tasks to protect their health and safety.
Qualifications
Minimum 5 years\xe2\x80\x99 experience in a Management role
1-2 years\xe2\x80\x99 experience in a Service Advisor role
Computer literate and strong accounting/financial knowledge
Understanding of the maintenance required on all operations service
equipment\xe2\x80\x99s
Knowledgeable of Health and Safety regulations and training
Business Experience \xe2\x80\x93 Secure and manage Company assets while achieving
Company ROI objectives
Communication and problem solving skills
Ability to engage the team
Valid Driver\xe2\x80\x99s License with a clean abstract
Maintain a professional and clean appearance at all times.
Interested applicants should submit their resume via e-mail to
recruitment@tirecraft.ca. We appreciate all interested applicants, however, only
those selected for an interview will be contacted.
We welcome and encourage applications from people with
disabilities. Accommodations are available on request for candidates taking part in
all aspects of the selection process.
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