Job Description

About Us

At Global Pet Foods Burnaby, we believe healthy pets make happy homes -- and our people make it all possible. With two Burnaby locations, our team is our greatest asset: passionate animal lovers who bring expertise, energy, and heart to everything they do.

We're looking for a Store Manager who shares our passion for pets and people. This is a chance to step into a leadership role where you'll grow sales, strengthen a talented team, and deliver an exceptional customer experience that goes above and beyond what anyone else can offer.

About the Role

The Store Manager is responsible for leading daily operations, supporting staff, and ensuring the store always reflects our values: expertise, care, and community

Key responsibilities include:

Leading, coaching, and inspiring a strong team to deliver exceptional service that sets us apart Ensuring staff develop expert-level knowledge in pet nutrition (with ongoing training and support) Overseeing day-to-day operations, workflow, and store standards Managing merchandising, inventory flow, and vendor relationships Partnering with ownership on sales initiatives, community events, and marketing programs Contributing ideas to improve systems and processes as our business grows. Being a role model for service, knowledge, and professionalism on the floor
This role requires lifting up to 50 pounds, climbing ladders, and the ability to work between both Burnaby locations. Weekend availability is required

Who You Are

You bring at least 2 years of retail management experience (pet retail a strong asset) A people-first leader who sees your team as the biggest key to success Organized, reliable, and proactive in managing operations Creative and entrepreneurial -- you look for new ways to engage the community and grow sales Comfortable with merchandising and creating an engaging in-store experience Passionate about pets and animal nutrition, and eager to become an expert A self-starter who thrives in a small-business environment where your impact is felt every day

What We Offer

Competitive compensation: $50,000-$60,000 annually including bonus potential Excellent staff discounts and potential for free pet food Flexible scheduling to support work-life balance Ongoing training to help you and your team develop expert-level nutrition knowledge Long-term career growth opportunities as our company expands. A supportive, fun, and collaborative team culture where your leadership makes a real difference

Why Join Us?

At GPF Burnaby, our people are everything. We know our success comes from the strength of our team, and we're committed to investing in their growth, knowledge, and happiness. If you're ready to lead a team of passionate animal lovers and help deliver the best customer experience in pet retail, we'd love to meet you.

How to Apply

Please submit your resume and a short cover letter highlighting:

Your retail leadership experience Your passion for pets Why you're excited to grow with the GPF Burnaby team
Job Types: Full-time, Permanent

Pay: $50,000.00-$60,000.00 per year

Benefits:

Casual dress Discounted or free food Flexible schedule Paid time off Store discount
Application question(s):

Do you have experience working in the pet industry (pet retail, veterinary, grooming, training, etc.)? Why do you want to work at Global Pet Foods Burnaby? Are you able to work at both our Burnaby locations, and are you available weekends?
Experience:

Retail management: 2 years (required)
Work Location: In person