Job Description

:

IT Unlock\'s mission is solving staff augmentation problems by providing the right IT experts in timely fashion manner to save our clients\' time and money. In parallel, we solve companies\' problems by implementing world\'s best AI solutions to automate and secure their call centres at a fraction of the cost.

The Team:

You will be part of a multicultural team, energetic and supportive contributed. We love winning while having fun at work. We offer the world\xe2\x80\x99s best training to bring you to the next level. We have friendly culture and cooperative. We want to see you succeeding in your endeavor and be part of our family.

Job description:

\xe2\x80\x8bMain responsibilities

-Support customers;

-Proactively maintain storage systems for optimal performance, ensuring scalability, security and stability;

-Participate in troubleshooting alerts, errors, incidents and problems;

-Ensure analysis of complex issues, determine causes and follow up on system issues during critical incidents and ensure resolution;

-Propose solutions to new problems encountered and sometimes accept proposals from other team members;

-Respond to requests for services and projects that require storage expertise;

-Take charge of the daily tasks of the administration of a Storage environment;

-At all times, prioritize the quality of work well done;

-Participate in the evaluation of new requirements, define and design solutions, implement technical standards;

-Ensure communication with third parties and suppliers when necessary;

-Participate in Agile ceremonies (daily scrum, planning, retro, demo...) ;

-Develop and maintain documentation for the Storage Operations team;

-Be comfortable working in a large, critical and complex Storage environment;

-Interact positively with colleagues even in stressful situations ("one-team");

Specific knowledge

Minimum of 5 years experience in a large and complex environment;

Advanced experience in managing the following environments

o Brocade SAN and SANav tools

o Hitachi storage units (VSP, HNAS, HCP);

o Pure Storage (FlashArray) storage units;

o Netapp Ontap Cluster (FAS, AFF, ActiveIQ Unified Manager, Snapmirror);

Verbal and written communication in French is an essential skill.

Cross-functional skills

-Cooperate, be customer oriented, be action oriented, stimulate innovation;

Be action-oriented, manage complexity, master technology, plan and coordinate;

Requirements

Characteristics / Requirements

Minimum of 5 years experience in a large and complex environment;

Advanced experience in managing the following environments

o Brocade SAN and SANav tools

o Hitachi storage units (VSP, HNAS, HCP);

o Pure Storage (FlashArray) storage units;

o Netapp Ontap Cluster (FAS, AFF, ActiveIQ Unified Manager, Snapmirror);

Verbal and written communication in French is an essential skill.

Cross-functional skills

-Cooperate, be customer oriented, be action oriented, stimulate innovation;

Be action-oriented, manage complexity, master technology, plan and coordinate;

Benefits

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IT Unlock Consulting