Job Description

Position Summary:

The Stewardship Officer will be responsible for the planning, coordination and execution of all donor stewardship activities in the Advancement and Alumni team. This is a highly collaborative key role in the Advancement team, working closely with the Major Giving and Annual Giving teams to ensure that donors to Seneca are surprised and delighted by the gratitude, acknowledgement and recognition they receive, regardless of the level of their giving. The incumbent will understand the strategic link between stewardship and cultivation and will support the development of prospect strategies with leadership annual and major giving relationship managers. The incumbent will be an excellent project manager, event planner and builder of relationships with internal and external stakeholders.

Responsibilities:

Major Giving

\xe2\x97\x8f Works with Major Giving team to develop and support the execution of individual stewardship/cultivation plans for major donors.

\xe2\x97\x8f Works with Major Giving relationship managers to plan and execute individual donor stewardship events.

\xe2\x97\x8f Executes two donor-focused showcase events.

\xe2\x97\x8f Supports regular review of Major Giving prospect portfolios with relationship managers to identify opportunities for stewardship action.

Awards

\xe2\x97\x8f Coordinates Seneca Awards Reception (or equivalent) with a donor-centered model focusing on connecting donors and award recipients.

\xe2\x97\x8f Collects student thank you cards and mails to award fund holders.

\xe2\x97\x8f Coordinates the preparation and distribution of endowment reports for all endowed fund holders.

Advancement Stewardship

\xe2\x97\x8f Develops content strategy and curates all stewardship content for the donor recognition space at Newnham campus, including annual renewal with associated donor outreach.

\xe2\x97\x8f Executes the annual Thanksgiving campaign to all donors who give $20 or more.

\xe2\x97\x8f Coordinates VIP distribution of RED magazine and other appropriate communications/initiatives.

\xe2\x97\x8f Coordinates thank you calls to all new donors and those who give $100 - $9,999.

Strategy and Planning

\xe2\x97\x8f Works with the Executive Director and Director, Advancement and Alumni to develop a stewardship strategy and operating plan and coordinates execution.

\xe2\x97\x8f Works with Advancement team to review and refresh the donor stewardship matrix and plan to ensure that optimum stewardship is being delivered and all possible assets are being utilized effectively, from President\xe2\x80\x99s Office to donor recognition space.

Qualifications:

As part of our commitment to dismantling barriers to success and job opportunities for employees and candidates, Seneca may consider applicants with an equivalent combination of education and experience.

Education

\xe2\x97\x8f Minimum three (3) year diploma/degree in Fundraising Management, Event Management, Marketing, Public Relations and Communications.

Experience

\xe2\x97\x8f Minimum five (5) years of experience in event planning and execution, project management and fundraising, specifically donor stewardship, is required.

\xe2\x97\x8f Experience in direct/digital marketing and working in a post-secondary environment is required.

Skills

\xe2\x97\x8f Demonstrated computer skills, including MS Office applications, and the ability to use a Blackbaud Raisers Edge database.

\xe2\x97\x8f Excellent customer service orientation and interpersonal skills; exceptional oral and written communication skills are required.

\xe2\x97\x8f Flexible and adaptable in order to accommodate multiple stakeholders and communicate with diverse populations.

\xe2\x97\x8f Demonstrated relationship management skills.

\xe2\x97\x8f Innovative mindset, with a focus on continuous improvement.

Note:

\xe2\x97\x8f Candidate must have a valid driver\xe2\x80\x99s license and access to a vehicle to travel between Seneca campus locations, and outside of the GTA.

\xe2\x97\x8f A skills assessment test will be administered during the recruitment process.

Seneca College