Job Description

Stewarding Supervisor (*Kitchen Steward)

What is in it for you:

• Employee benefit card offering discounted rates at Accor properties worldwide
• Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Opportunity to develop your talent and grow within your property and across the world!
• Complimentary meal during your shift through our Colleague Dining Program
• Complimentary uniform laundering
• Access to our Safety Footwear Reimbursement Program (up to $120 per year)
• Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorks
• Access to our company-matched Defined Contribution Pension Plan (DCPP)
• Opportunity to develop your talent through coaching and our Leadership Mentoring Programs

What you will be doing:

• Ensure all departmental daily duties and tasks are completed, hold departmental staff accountable to expected standards of productivity and food safety and cleanliness
• Train others in the proper departmental procedures, use of equipment and chemicals
• Assist the chief steward or sous chef with departmental scheduling
• Ensure the dish machine is set up and operated with in established specifications, maintaining correct temperature and chemicals are in use at all times
• Ensure the Safe handling, washing, transport & storing all china, glass, silverware, small wares or other food and beverage equipment in the established locations
• Ensure waste and recycling throughout the hotel are properly sorted and disposed
• Ensure all kitchen and banquet equipment set up requirements are accurate and completed in a timely manner.
• Perform inventory of and maintain supply of chemicals and cleaning supplies, small wares cutlery, china and glassware.
• Report any pest activity to designated pest control liaison
• Assist with the plating and transport of meals
• Load and drive vehicles (1 ton trucks or vans) in order to transport food and or equipment to offsite catering events

Your experience and skills include:

• A minimum of two years recent (in the last three years) experience as a stewarding position
• 1-year recent experience (in the last two years) as a leader or supervisor in hospitality
• Food Safe Level One or equivalent (colleague's responsibility to maintain this certification)
• WHIMIS 2015 / GHS certification (colleague's responsibility to maintain this certification)
• High School diploma or equivalent
• Fluent English language skills; both written and verbal
• A team player with proven success in relationship building and leading teams
• Excellent organizational skills and proven ability to work well with limited supervision
• Computer Skills; familiar with Microsoft Office suite; Excel, Word & Outlook Email

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking
• Frequent bending and kneeling
• Frequent carrying and lifting - over shoulder height
• Occasional ascending/descending stairs, ladders, ramps
• Ability to perform cleaning duties while on ladders or other elevated platforms
• Ability to work in a hot and humid environment
• Ability to work with all cleaning chemicals or equipment

*Kitchen Steward is terminology used in union collective bargaining agreement.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Your team and working environment:

Welcome to Canada's Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds - where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS #LI-KD1