Job Description

Staff Development & Training Program Advisor

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Halton Region is committed to fostering a diverse, inclusive, and equitable workplace that reflects the communities we serve. We value, welcome and respect the unique perspectives and contributions of all individuals. We encourage applications from Indigenous Peoples (First Nation, Metis, Inuit), Black and racialized persons, persons with disabilities, women, and members of the 2SLGBTQ+ community. Accommodations are available at any point upon request for candidates participating in the selection process.





You make a positive difference in people's lives because you provide high quality customer centered services. You operate within a highly ethical environment and will be accountable for going the extra mile, listening to your customers, creatively meeting needs and always being respectful to those you serve. As a result, you will be part of a qualified and strategic team recognized widely for caring, excellence, integrity, inclusiveness and flexibility.

As an employer of choice, Halton Region recognizes the many benefits of hybrid work arrangements including flexibility and better work-life balance for our employees. This position is eligible for our Hybrid Work Program.

Posting ID:

4261

Department:

Social & Community Services

Division:

Employment & Social Services

Pay Range:

$85,723 - $107,145

Job Type:

Permanent

Hours of Work:

35 hours per week

Work Location:

Halton Regional Centre - 1151 Bronte Road, Oakville

Employee Group:

OCT

Posting Date:

May 20, 2025

Application Deadline:

May 27, 2025

Please be advised that the results of this competition may be used to fill subsequent vacancies of the same position within the next 18 months.

If you're enthusiastic about the opportunity to work with Halton Region but don't meet every qualification listed, we still encourage you to apply! This position may be eligible for an underfill opportunity for candidates who do not meet every qualification. We're always on the lookout for exceptional talent to join our team!

Job Summary

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Reporting to the Senior Program Analyst, this position requires the ability to assess and address staffs' developmental needs through research, and the creation and implementation of divisional policies and training.

Duties & Responsibilities

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Perform in-depth needs assessments and gap analysis to ensure the design, development and delivery of human services related training, with a significant focus on SAMS training and implementation. Develop tools to evaluate the effectiveness of training/educational initiatives within the division through appropriate metrics and tracking tools. Identify and define annual priorities for the division to meet the changing needs of staff. Create, administer, and maintain developmental action plans taking into consideration the relevant legislation and computer software programs. Deliver staff training programs or coordinate the delivery of the same through the development of internal "knowledge experts" for specialized programs; build relationships with educational institutions and provincial professional associations (OMSSA). Investigate, develop, and implement new and innovative approaches (best practices) for staff development and education delivery. Provide advice and guidance to all levels of divisional management and staff on training and policy issues in the areas of employment and social services. Research and analyze situations in order to draft the proper communications including policy updates, training schedules and legislative requirements. Develop, implement and evaluate policies and procedures. Review and interpret provincial memos/directives/regulations and develop policies and training where required. Develop, implement and facilitate training sessions on new or revised policies and technology use. Advise divisional leadership on policy areas where advocacy and collaboration are required to influence changes necessary to improve service delivery.

Skills & Qualifications

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Essential

University Degree in a Human Services related field or Adult Learning with a minimum of five (5) to seven (7) years of experience in Human Services preferably within a unionized environment. Demonstrated experience with the development of municipal policies and a strong understanding and practical application of relevant Human Services legislation. Understanding of relevant legislation related to the Ministry of Children, Community and Social Services and the Ministry of Labour, Immigration, Training and Skills Development, including the Ontario Works Act and Ontario Disability Support Program Act*.
Previous experience completing needs/gap analysis, developing training plans, analyzing data and metrics and calculating various forms of data and performance indicators into a consistent format and targets for evaluation are required. Excellent oral and written communication skills, as well as facilitation skills. In-depth knowledge of adult learning and education principles and applications is required. Excellent technological skills including proficiency in Microsoft Office applications, Social Assistant Management System (SAMS) and Social Assistance Legacy Information System (SALIS).

Preferred

A Master's degree in Adult Education or equivalent experience in staff and policy development.

Working/ Employment Conditions

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Working Conditions

Travel will be required; incumbent must provide their own transportation. The incumbent may be required to fulfill roles and responsibilities outlined in the Halton Region Emergency Social Services plan. Roles and responsibilities may include coordinating an emergency social services response and on-call duties. Additional hours and shift work may be required to fulfill these functions.

Employment Conditions

Current (obtained within the past six (6) months), original and acceptable Criminal Records Check with Vulnerable Sector Screen, by the first day of employment. The incumbent will be required to provide a copy of their driver's license, by their first day of employment.

Important information about your application:

In accordance with requirements in Ontario Regulation 191/11 - Integrated Accessibility Standards and the Ontario Human Rights Code, Halton Region will accommodate the needs of individuals with disabilities throughout the recruitment process. If you require accommodation at any stage of the recruitment process, please inform the Talent Acquisition representative of the nature of the accommodation(s) you require. Please submit your application online. We will accommodate individual needs for applicants with disabilities and others who are not able to apply online. If you experience any issues with submitting your application, please contact HR Access at 905-825-6000 extension 7700. Applications will be accepted until 11:59 p.m. on the deadline date specified on the posting. We encourage applications from all qualified individuals; however, only those under consideration will be contacted. Personal information collected through the job application process will only be used for the purpose of determining qualifications for employment. If selected for an interview, you will be contacted by email and/or phone. Please ensure the contact information provided on your resume is up to date and that you check your email and voicemail regularly.





Halton Region serves more than 650,000 residents throughout Burlington, Halton Hills, Milton and Oakville. We are committed to delivering high quality programs and services that make Halton a great place to live and work. We engage great people who contribute to meaningful work that makes a positive difference in our community. At Halton, you are encouraged to grow and succeed in your career and are recognized for your accomplishments and contributions. As an employee, you will be part of a progressive, service focused and award winning employer with a diverse and inclusive work environment.