This is an interview position.
Responsible for leading the development and execution of strategies that drive profitable growth of the business. Provides strategic oversight of various areas of marketing. Leads an organization to identify, analyze and recommend new opportunities, aligned with the strategic direction of the company, with the objective of developing strategic plans to drive profitable growth of the business. Leads and develops a team of managers and analysts, transforming data-driven insights into actionable strategies that drive profitable growth and enhance customer value.
Leads the development and execution of the strategic plans to develop profitable growth of the business in key portfolios, across the shipper and recipient experiences.
Leads the planning & development of Canadian market and customer strategies to identify and capitalize on growth opportunities in current and new business areas, establish annual and long-range plans, and identify programs and initiatives to fulfill those strategies.
Guides the strategy, and management of the retail network through partnership expansions, drop box placement, new services, technology business requirements, quality control, training and communications.
Oversees the development of business cases for new service development in conjunction with Finance. Analyses necessary fact base including customer research, competitive intelligence, customer and market analysis and sales input to develop new service or channel (retail or automation) opportunities.
Identifies and drives new growth opportunities, including customer solutions, market expansion, and process innovation, to strengthen competitive advantage. Provides executive-level recommendations on growth opportunities and customer profitability.
Partners with senior leadership in Sales, Marketing, Finance, Engineering, Operations and US Marketing teams to deliver actionable plans.
Participates in companywide strategic project prioritization and resource allocation processes. Implements project management process.
Leads and develops a high-performing team of managers and analysts, fostering a culture of accountability, innovation, and data-driven decision-making.
The incumbent(s) of this position is expected to perform all other related duties as assigned.
In the province of Quebec must be bilingual (French and English)
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