Job Description

Our Connected Home team is proud to offer our customers seamless and simple technology that fits into any lifestyle. Our fibre network supports millions of customers with high-speed Internet, TV, and Smart Home Monitoring to keep Canadians connected to the people and things that matter most. We know that our customers rely on us to provide them reliable connectivity, that is why we have made a commitment to providing the fastest and most consistent network in the areas we serve.

We are growing our Connected Home team and are looking for team members that are collaborative, digital-first, fast-moving, bold-thinking, and focused on delivering impact in everything they do. Come play a key role in building the future of innovation in Canada.

Let's make your possible at Rogers.

Are you up for the challenge and the fun? If so, consider the following opportunity:

As a member of the Marketing Journeys team, you will join a team that is responsible to develop end to end customer journeys, operational processes and associated benefits/impacts to drive economic KPIs and support the delivery of exceptional experiences for our Rogers Wireless, Connected Home, Fido and Chatr customers, both current and new.

For this Sr Analyst, Marketing Journeys position the focus is to support lead generation activities to increase capture rates, improve the quality of leads and ultimately drive conversion rates.

You will become the expert for identifying key moments within the marketing journey to engage and nurture our customers.

What you will be doing:

Monitor and help drive marketing KPIs that align to the business priorities and goals

Drive the Insights & analytics to determine the success of implemented marketing technology and the return of the investment made

Support pilot programs and A/B testing

Support the execution marketing campaigns and journey designs based on learning from insights.

Liaise/partner with cross-functional teams including but not limited to Marketing, Customer Base Management, Channel Marketing teams to ensure Prospect activities alignment of performance.

What you bring:

3+ years of hand on experience working with marketing technology platforms

Demonstrated experience driving and executing marketing plans using tactics not limited to: E-mail, Outbound telemarketing, SMS, Web/Online.

Experienced in Lead generation and management tactics

Superior organizational skills

Ability to multitask in a deadline driven environment

Excellent presentation skills

A team player with collaborative and proactive approach to problem solving

Bachelor's degree in Marketing, Communications or related field preferred



Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (824), Toronto, ON
Travel Requirements: None
Posting Category/Function: Marketing & Marketing Communication
Requisition ID: 278109

Together, we'll make more possible, and these six shared values guide and define our work:

Our people are at the heart of our success
Our customers come first. They inspire everything we do
We do what's right, each and every day
We believe in the power of new ideas
We work as one team, with one vision
We give back to our communities and protect our environment

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the .

Posting Notes: No Selection

Location:

Toronto, ON, CA Calgary, AB, CA Burnaby, BC, CA Moncton, NB, CA Toronto, ON, CA Montreal, QC, CA

Being a Rogers team member comes with some great perks & benefits including:

Health & well-being benefits
Donation matching
Paid time off for volunteering
Wealth Accumulation including: Pension plan & Employee stock options
Generous employee discounts
Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

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