Job Description

Specialist, Volunteer Management

Mississauga, ON, Canada Req #903

Thursday, March 9, 2023

Are you looking for more than a job? At World Vision Canada we offer challenging careers that change the lives of children all over the world and it will change yours too. Come and be part of a team of 400 Canadians with a vision for the world: Life in all its fullness for every child.

You will experience Christian faith in action helping to make real and lasting change in the lives of the world\'s most vulnerable children. Join the World Vision Canada team and be part of a powerful and effective force for good:

For Children. For Change. For Life.

Position: Specialist, Volunteer Management

Reports to: Manager, Talent Acquisition

Position Term: Full time permanent

Primary Location: Mississauga, Ontario, Canada

Location: Hybrid

Job purpose

Reporting to the Manager, Talent Acquisition the Volunteer Management Specialist leads the development of innovative and effective volunteer management practices and supports the capacity building efforts of the provision of sound volunteer management solutions.

Specialist, Volunteer Management builds and maintains the World Vision Canada volunteer base and is the central point for volunteer engagement & management.

Duties and responsibilities

• Responsible for the management of the entire volunteer management cycle, including planning, recruitment, registration and due diligence, orientation & placement, identifying training needs, evaluation, recognition & retention and record keeping & reporting.
• Recruit, onboard and assign volunteers for projects, events, campaigns, fundraising, office work, unpaid internships and other initiatives, as required
• Evaluate all aspects of volunteer program, conducting research, finding resources, and proposing new ideas to help make informed and impactful decisions about the program.
• Surveying departments to regularly assess volunteer needs and promote the use and integration of volunteers within department activities.
• Create and maintain a volunteer resourcing plan for all World Vision Canada activities requiring volunteer support
• Develop and maintain appropriate recruitment and onboarding collateral, including maintaining an up-to-date, mission-focused onboarding presentation and designing basic visuals such as fliers.
• Plan, develop and deliver volunteer training.
• Ensure accurate and updated information about World Vision Canada\'s volunteer opportunities on World Vision Canada\'s careers site and all third-party websites.
• Maintain accurate records and files* (i.e. volunteer policies, procedures, standards of conduct, etc.), and provide timely statistical data and activity reports.
• Serve as the primary point of contact for all individual and group volunteer requests, including telephone, voice mail, email, and written requests, and ensure a timely response.
• Ensure the WVC volunteers act within compliance of all laws, regulations, and World Vision Canada procedures and policies.
• Coordinate volunteer initiatives such as volunteer appreciation and the annual survey.

Qualifications

• Post-secondary education in a relevant field.
• Experience in volunteer management is an asset.
• Experience communicating with public audiences is an asset.
• Knowledge of international development and Canadian charitable behavior is an asset.
• Demonstrated ability to coordinate large teams.
• Excellent public speaking, interpersonal, organizational, and team collaboration skills.
• Easygoing and positive attitude.
• Recruitment and onboarding experience.
• Ability to act as a World Vision Canada brand ambassador.

Why consider us?

• World Vision Canada has consistently been awarded Canada\'s and the GTA\'s top employers. Other awards granted are for financial transparency, marketing, customer service and for the work we do in the field.
• We are Canada\'s largest development, relief and advocacy non-profit.
• We embody an agile mindset here.
• We offer competitive pay and benefits. Our comprehensive health benefits start at day 1 which includes a Health Spending Account. We match pension contributions up to 6% and give up a top-up for pregnancy & parental leaves up to 25%.
• You get extra time off for restoration. We close for an additional day on long weekends, 6 times a year. You can get up to six weeks\' vacation, plus paid sick days, personal days & wellness days.
• We offer a family-friendly, caring, and flexible work environment.

We bring life-saving support in times of disaster. We help poor communities to take charge of their futures. We provide small loans and training that boost family livelihoods. We work with policy makers to change the way the world is run. Our Christian faith teaches us that every child, regardless of gender, faith or race, is a precious gift to the entire world - and that their wellbeing concerns us all. We shall never rest while children suffer in situations that can be changed.

Our Core Values: We are committed to the Poor. We are Christian. We are Stewards. We value People. We are Partners. We are Responsive.

Qualified candidates must be able to demonstrate a commitment to the core values and mission of the World Vision partnership.

World Vision Canada takes our Safeguarding responsibilities seriously and we provide an environment that is safe for our child and adult beneficiaries. We have strong recruitment procedures to make sure the safest and most suitable people work with the children in our programs. We provide our staff and volunteers with ongoing supervision, support and training in their work with child and adult beneficiaries.

World Vision Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Thank you for your interest; however only those applicants selected for an interview will be contacted.

Other details

• Job Family People Resources
• Job Function Individual Contributor
• Pay Type Salary
• Employment Indicator Hybrid

• Mississauga, ON, Canada

World Vision International