Company Summary
Come work for a company that's committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other's talents. Where diversity is welcomed and celebrated.
FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.
Job Summary
We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day.
As a Statements Specialist, you are responsible for ordering and obtaining payout statements on both secured and unsecured products. You will review documents for compliance, order statements through multiple channels and follow up with multiple FI's to obtain the statement in a timely manner. You have strong attention to detail, work and think quickly and can review a file critically to determine what needs to be done quickly. You are relied upon to provide expert advice when problem solving, and you are a strong influencer when speaking to others in order to get the statement quickly and efficiently.
As a Statements Specialist
HERE'S HOW YOU'LL CONTRIBUTE:Entering statement ordering data quickly and accurately
Follow up with Other Financial Institutions for payout statements
Review title searches and accompanying documents in order to determine proper course of action
Liaise with internal stakeholders updating them consistently on the status of their request
Review and action elevated issues, files and complaints
HERE'S WHAT YOU'LL BRING:2-5 years' experience in banking, real estate or mortgage funding
Strong customer service skills with a focus on building relationships
Excellent communication, organization and time management skills accompanied with ability to exercise good judgment in protecting confidential information
Detail oriented and proven ability to multi-task in a fast-paced environment
Team player who can work with minimal supervision
Willingness and ability to work overtime during peak periods
Ability to exercise sound independent judgment in a wide range of situations and exhibit creative thinking and problem solving
Intermediate computer skills in MS Office products (Word, Excel and PowerPoint);
Our core hours of operation are 8:00 a.m. -9:00 p.m. Monday through Friday. Candidates must be flexible to work a regular rotating late shift to 9p.m.
HERE'S WHAT SETS US APART:
Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials
Group retirement savings plan with company match
Paid holidays and generous paid time off
Hybrid work arrangements
Paid volunteer opportunities and charitable donation matching
Employee recognition programs that include referral incentives
Potential for performance-based incentives
The opportunity to participate in our stock purchase plan
And more!
As per terms of the employment agreement*
The Great Place to Work Institute has named FCT one of Canada's Top 50 Best Workplaces, Best Workplaces in Canada for Financial Services & Insurance, Best Workplaces in Canada for Women, Best Workplaces in Canada for Inclusion and Best Workplaces in Canada for Mental Wellness. We're also one of Achievers 50 Most Engaged Workplaces(TM) in North America.
By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.
Thank you for considering FCT. We look forward to meeting you.In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT's hiring process.
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