Job Description

Responsibilities:
Full time position moved between dedicated referral processing time, covering reception and nursing station.

Key job positions:

- Coordinate and manage patient referrals in a timely and efficient manner
- Communicate with patients, providers to ensure smooth referral process
- Schedule appointments for referred patients with specialists or other healthcare providers
- Obtain necessary medical records and documentation for referrals
- Maintain accurate and up-to-date referral records in electronic medical records system
- Collaborate with the administrative team to ensure proper billing and coding for referrals
- Assist with front desk duties as needed, including answering phones and scheduling appointments

Requirements:
- Previous experience working in a medical office setting completed large number of referrals with proper follow up protocols
- Familiarity with Healthquest an asset
- Knowledge of medical terminology and electronic medical records systems
- Strong administrative skills, including attention to detail and organization
- Excellent communication skills, both written and verbal
- Ability to multitask and prioritize tasks in a fast-paced environment
- Customer service-oriented mindset with a friendly and professional demeanor

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, or qualifications required.

Job Types: Full-time, Permanent

Pay: $18.00-$21.00 per hour

Benefits:

Dental care Extended health care Life insurance On-site parking Vision care
Education:

Secondary School (preferred)
Experience:

Referral Coordinator: 3 years (preferred)
Work Location: In person