Job Description

JOB TITLE: SPECIALIST, COMMUNICATIONS

DEPARTMENT: CORPORATE SUPPORT SERVICES

POSTING NUMBER: 105348/105400

NUMBER OF POSITIONS: 2

JOB STATUS & DURATION: Full Time Permanent

HOURS OF WORK: 35 hour workweek

LOCATION: Hybrid Model \xe2\x80\x93 when working onsite, you will report to the location of City Hall.

SALARY GRADE: 7

SALARY RANGE: 1ST STEP: $69,888.00 per annum

2ND STEP: $73,528.00 per annum

JOB RATE: $77,422.80 per annum

JOB TYPE: Union

POSTING DATE: May 30, 2023

CLOSING DATE: June 10, 2023

AREA OF RESPONSIBILITY:

Reporting to the Manager, Communication & Client Services, this position is responsible to provide assistance in communication planning, strategy preparation, implementation and measurement. Contribute to content development and the delivery of comprehensive communications programs through effective research, professional copywriting, project management of communication materials, and assistance with issues management. Responsible to provide subject matter expertise in the design and distribution of digital communication, email marketing and advertising as well as perform web content management and web analytics to support and promote the City\xe2\x80\x99s image and branding through internal and external publications.

• Responsible for the coordination of internal and external publications. Coordinate the publication schedule, editorial lineup, layout and design, and distribution for the employee newsletter and City e-newsletter; write articles as necessary.
• Produce clear and concise copy for publications, advertising and the web.
• Recommend initiatives to increase external e-newsletter subscription base and implement as directed.
• Format and distribute e-blasts for special campaigns.
• Responsible for providing web analytics. Collect and report on web analytics \xe2\x80\x93 identifying trends, patterns and information sources.
• Monitor, compile and report on publication statistics and metrics, highlighting successes, challenges and modifications.
• Responsible for web content management. Collaborate with design and production staff to project manage development of communication materials for clients.
• Create internal and external website home page content including the development, design and layout of new web pages for corporate initiatives; write content as necessary.
• Coordinate advertising and special media schedules.
• Manage schedules for internal and external home page features.
• Collaborate with and contribute to the overall Strategic Communications team.
• Provide assistance with planning, strategy preparation, implementation and measurement of communication programs.
• Provide input and advice on communication plans, projects, and effective website use to assist with marketing and communication.
• Act as a resource for City departments to assist in updating web content, as well as provide training to staff on web content management, as required.
• Respond to inquiries from both internal and external customers and provide excellent customer service in order to build positive working relationships.
• Liaise with external suppliers.
• Represent the Strategic Communications team at forums and events.
• Attend events as required.
• Perform additional similar and related duties as assigned.

SELECTION CRITERIA:

• High school (Grade 12) graduation plus an additional program of over two and up to three years in Public Relations, Journalism, Marketing, Communications, or equivalent.
• Over two (2) years, up to and including four (4) years experience in strategic/corporate communications, with a particular focus on web content, digital communications and writing.
• Strong writing and proofreading skills.
• Exceptional understanding of English language standards and grammar.
• Demonstrated ability to work on multiple projects at once.
• Experience working with designers and production staff to create marketing collateral.
• Familiarity with Constant Contact or similar web publishing software (HTML and CSS coding required).
• Ability to use MS Office.
• Strong customer service orientation.
• Superior organizational and time management skills.
• Able to work independently and as part of a team.

#LI-MG1

**Various tests and/or exams may be administered as part of the selection criteria.

Alternate formats will be provided upon request.

Interview: Our recruitment process may be completed with video conference technology.

As part of the corporation\xe2\x80\x99s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation. Any changes affecting this position will be communicated as information becomes available.

If this opportunity matches your interest and experience, please apply online at: www.brampton.ca/employment quoting reference #105348 by June 10, 2023 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.

As part of the application process, applicants will be invited to complete a self-identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. Should you wish to opt out of completing the survey, please select \xe2\x80\x9cprefer not to answer\xe2\x80\x9d as a response to each question. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant\xe2\x80\x99s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

City of Brampton