Job Description

What we do and are proud of

At Brentwood Bay Resort, we believe unforgettable guest experiences start with an exceptional team. Our oceanfront setting, award-winning dining, and relaxing spa set the stage, but it's our people who make the real difference.

We're proud to have been recognized multiple times as Outstanding Workplace of the Year, thanks to a team that values creativity, excellence, and genuine hospitality. Here, you'll find a workplace where you can refine your skills, grow your career, and be part of a supportive group that takes pride in what we do--while still having fun along the way.

Why this role matters

As the Spa Attendant, you play a crucial role in creating a welcoming and memorable experience for our guests. Your primary focus will be to ensure the cleanliness, organization, and overall satisfaction of guests in various areas of the spa, including the poolside, lounge area, pedicure suite, changing rooms, and treatment rooms. By exceeding guest expectations and upholding our five-star standards, you contribute directly to the success and reputation of our spa.

This role offers a steady schedule of four 10-hour shifts with an averaging agreement in place to promote flexibility and balance.

What you'll do

Welcome guests warmly and maintain a professional, gracious presence throughout the spa Prepare and maintain the lounge, poolside, and relaxation areas to five-star standards Restock water stations, amenities, toiletries, sandals, towels, and guest supplies Prepare lockers thoughtfully with welcome notes, chocolates, towels, and sandals for Members Support estheticians and therapists by preparing treatment rooms, adjusting ambiance, and restocking products and linens Maintain the cleanliness and organization of the dispensary, staff room, and spa inventory areas Provide efficient and courteous poolside drink service when needed Neatly fold and organize robes, linens, and spa supplies to maintain a polished presentation Support guests with locker access and anticipate their needs to enhance their overall experience Assist with special projects, events, and daily spa operations as needed

What you'll bring

A naturally warm, welcoming, and professional demeanour Excellent attention to detail and pride in creating beautiful guest spaces Strong ability to work independently while thriving within a collaborative team environment A proactive approach to problem-solving and guest service Flexibility, open-mindedness, and a positive attitude Previous experience in hospitality, housekeeping, spa, or wellness environments is an asset Physical ability to perform cleaning, lifting, and room preparation tasks throughout your shift

What's in it for you

A competitive wage of $20-$22 per hour plus tips Extended health and dental benefits after three months Be part of an award-winning workplace, recognized as Outstanding Workplace of the Year Career development opportunities and leadership growth in a supportive team Perks including a discounted staff menu at 50% off while on shift, complimentary hotel stays, discounts for friends and family, 50% off spa treatments, savings on spa retail products, and free paddle sports rentals
At Brentwood Bay Resort, we believe diverse experiences can lead to success. Even if you don't meet every requirement, we encourage you to apply if you feel this role is the right fit.

Job Types: Full-time, Permanent

Pay: $20.00-$22.00 per hour

Expected hours: 40 per week

Benefits:

Dental care Discounted or free food On-site parking Paid time off Vision care
Work Location: In person