Job Description

Hand & Stone Massage and Facial Spa is currently seeking candidates that are passionate about sales, health and wellness. Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facial, and hair removal services. With over 500 North American locations, Hand & Stone is a leader in the membership-based spa service industry.

We are seeking a key player who thrives in a dynamic environment with opportunities for growth. Our Spa Associates are a critical link by contributing to our customers receiving nothing short of an exceptional spa experience!

RESPONSIBILITIES:

• Welcome and greet clients/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards, and upgrades
• Follow proper office procedures/file maintenance
• Promote health/wellness benefits of massage therapy and skin care
• Maintain a professional and clean work environment and appearance
• Display a positive, energetic attitude
• Possess Windows computer knowledge/skills
• Perform various other duties as assigned

QUALIFICATIONS:

• 1-3 years experience working in a customer service or membership-driven environment
• Experience working in a sale and/or hospitality environment is considered an asset
• Availability to work day, evening, and weekend shifts as needed
• Ability to multitask
• Ability to work as a team player and independently

BENEFITS & PERKS:

• Hourly wage plus commissions and bonuses
• Health benefits
• Flexible schedules
• Professional and safe work environment
• Employee discounts
• Employee referral bonus
• Training

NOTE:

Hand & Stone is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act(AODA). If you require accommodation during the recruitment process, please contact us at 613-763-5859 Ext. 366 and specify the nature of your accommodation request.

Hand & Stone