Job Description

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You've come to the right place. We're looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we'd like to hear from you.

Working Arrangement Hybrid



The Sourcing Manager reports to Director Sourcing Management and is responsible for the end-to-end execution of the sourcing process for large complex sourcing and contracting for Travel and Meeting & Events initiatives. The incumbent oversees sourcing strategy development, supplier selection and contract negotiations consistent with an overall Sourcing strategy and business unit objectives. The Sourcing Manager will lead project teams that include business unit stakeholders, subject matter experts and Sourcing Analysts. It is expected that the individual will bring extensive experience and expertise in the area of Travel/Meeting & Events to contribute to the development and application of procurement and sourcing best practices across the organization.

Individual Responsibilities:

• Lead cross-functional teams to execute on medium to high value/complexity sourcing projects and contracting efforts
• Determine sourcing strategy and conduct analysis and negotiations for projects.
• Lead global projects, negotiate deals, and manage a broad range of suppliers (air, ground, hotel, Meetings & Events, T&E Cards, travel management companies (TMC's), and overall tools used to facilitate booking to expense settlement process)
• Reviews group or event request and conducts meeting qualification call with client or works directly from a list of groups.
• Research on destinations, hotels, suppliers, venues, etc. and provide recommendation on potential destinations.
• Generate and leverage market and supplier intelligence and data for development of sourcing and negotiation strategies.
• Work with business partners to collect and finalize requirements necessary to evaluate and select suppliers
• Establish deal teams for large sourcing engagements
• Develop terms sheet based on negotiation strategies, with input from the business partners.
• Proactively coordinate and schedule external resources and subject matter experts (legal, risk, finance, etc.)
• Drive and lead the contract negotiation process, with consultative support, as required, from legal and risk.
• Track, monitor, and manage sourcing and contracting agenda across the category including progress, risk, and benefits development and realization
• Interface directly with business partners and vendor/contract managers
• Oversee and support vendor/contract managers in execution of business-led initiatives assigning internal support resources as necessary.
• Independently provide direct leadership and support to a team of direct and indirect reports on sourcing projects. Provide strategic thought leadership to team.

Job Requirement:

• Solid sourcing experience in any of the following categories:

• Travel and Meetings and Events
• Experience in creating sourcing strategy
• Undergraduate degree (business preferred)
• 4+ years of progressive business experience in Travel and/or Meetings & Events category
• Have developed strategic travel category plans
• In-depth knowledge of sourcing and procurement principles and best practices
• In-depth experience and expertise with supplier contractual terms and conditions to mitigate legal and business risk
• Experience with sourcing and procurement systems and tools
• Solid analytical skills
• Technical and professional knowledge - demonstrated understanding and application of procurement and contracting principles and best practices.
• Problem analyzer and decision maker - effectively searches and uses industry and market insights; able to assimilate, synthesize, and present complex information in a value-added form; attention to detail; evaluates feasibility and practicality of ideas and options; takes ownership and makes informed and timely decisions.
• Proven innovator - expert in identifying and implementing change management and business process transformation; consistently challenges the status quo; takes balanced risks to promote growth of ideas; comfortable in high pressure environments.
• Strategic thinker - thinks conceptually beyond day-to-day business realities; creates a clear vision and goals and adopts a long-term perspective; anticipates emerging issues.
• Global thinker - dedicated to improving the Company's competitive position on an enterprise and global level; understands and is respectful of what works in different parts of the world and what doesn't.
• Team builder - builds strategic partnerships with internal clients and vendors; builds buy-in and engagement with key stakeholders.
• Skilled communicator - communicates complexity with clarity and ease; articulates a clear view of concepts, ideas, and objectives; able to interface with different stakeholders at all levels; represents the company externally with confidence; skilled in both oral and written communication.
• Collaborator - shares resources and leverages knowledge across the organization; builds and nurtures an extensive network.
• Proven experience in delivering large savings and value in a procurement function
• Passion for the success of the procurement operating model
• Strong customer service orientation: adept at cultivating and sustaining value-add business partnerships with internal stakeholders at a senior executive level
• Able to work in a cross-functional international team environment and collaborate effectively across different organizational levels, functions, businesses, and geographies to realize procurement goals and objectives
• Focused on managing and meeting sometimes conflicting objectives priorities
• Ability to move others towards a position (point of view), with or without authority, by setting expectations and communicating expertise and a compelling rationale with an enterprise-wide mindset
• Commitment to continuous improvement

Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.

About John Hancock and Manulife

John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at .

One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including , , , , and . Additional information about John Hancock may be found at .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .