Job Description

Solutions Architect

About Us:

Messagepoint is a privately-owned, PE-funded software company headquartered in Toronto, Ontario. We enable large enterprises to deliver enhanced customer experiences and achieve a better bottom line by optimizing their omni-channel customer communications.

Our award-winning platform gives non-technical business users such as marketers, CX teams and product owners intelligent control over the content in customer communications to achieve unparalleled personalization, relevancy, brand consistency, and compliance. Only Messagepoint harnesses AI-powered Content Intelligence to automate and simplify the process of migrating, optimizing, authoring, and managing business-critical on-demand, interactive and batch communications across all platforms and channels.

Founded in 1998 as Prinova, Messagepoint has grown from its beginnings as a top global Customer Communications Management (CCM) integrator, to become a leader in the space due to our unique ability to intelligently manage content.

Summary

We are hiring a talented Solutions Architect professional to join our team. If you\'re excited to be part of a winning team, Messagepoint is a great place to grow your career.

Responsibilities:

• Analyze current technologies used within the client company and determine a Solution Design to achieve the client\xe2\x80\x99s objectives
• Assess the business impacts certain technical choices have
• Document and monitor requirements needed to institute proposed solution
• Partner with the Business Solutions team to seamlessly transfer proposed Solution design from Sales to Execution
• Work closely with Information Technology and Business professionals within the client organization to ensure components necessary for the Solution Design are available for projects and working properly
• Propose and establish the solution framework for necessary contributions from various Messagepoint departments towards the successful implementation of the proposed Solution
• Account for possible project challenges or constraints including risks, time, resources and scope
• Provide supervision and guidance to Delivery consultants (developers)
• Work closely with project management teams to successfully monitor progress of initiatives
• Inform various stakeholders about any issues with the Solution Design being implemented
• Provide detailed specifications for proposed solutions
• Define clear goals for all aspects of a project and manage their proper execution

Qualifications:

• Proven experience as a Solutions Architect or in a similar role
• Project management and leadership skills are essential
• In depth understanding of coding languages and cloud infrastructure solutions
• Master\'s degree in Computer Science or Software Engineering preferred
• Current understanding of best practices regarding system security measures
• Experience in software engineering and design architecture
• Positive outlook in meeting challenges and working to a high level
• Advanced understanding of business analysis techniques and processes
• Professional experience working with and analyzing computer hardware and software
• Extensive knowledge and experience working with operating systems and cloud computing technologies

Messagepoint is an Equal Opportunity Employer and encourages diversity and inclusion in the workplace.

We thank you for your interest, however, only those who qualify for an interview will be contacted.

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