Job Description

Job Title: Solutions Architect
Job Location: The position is located in British Columbia or Alberta.

Company Profile

IX Solutions is your trusted IT partner, connecting people with technology tailored to meet their business needs. We help our clients effectively leverage modern technology and embrace digital transformation to achieve their critical business outcomes. For us, success is measured in the lasting relationships we build with our clients. We go the extra mile to deliver a positive customer experience and trusted solutions that are flexible to meet their needs. Founded in 2018, our company supports clients across Western Canada from remote offices in Calgary, Vancouver and the BC Interior.

Position Summary

This role falls within our Sales team and is primarily responsible for the delivery of projects in support of our clients. The Solutions Architect collaborates with client stakeholders, sales and other technical resources to design proposed technical solutions that accurately address and align with the client\'s business requirements. This is a full-time position that operates within regular business hours. Balancing multiple project priorities with deadlines is a requirement and there may be a need for after-hours work and/or travel depending on business needs.

What You\xe2\x80\x99ll Do Here

• Assist account executive and clientele in defining technical requirements and solutions
• Design Azure solutions to meet defined requirements
• Select and design specific hardware solutions to meet defined requirements
• Able to design and present highly technical concepts and specific solutions to internal and external audiences of varying technical capabilities in a clear, concise, and easily understood manner
• Credible delivery of demos/POCs/workshops/seminars with the confidence and flexibility to not require adherence to a prepared script. Ability to deftly handle objections and understand client concerns
• Content creation including presentation decks and client assessments
• Ability to support multiple Account Executives with multiple opportunities with varying requirements simultaneously
• Attend a various sales calls including requirement scoping calls with Senior Account Executives
• Provide post sales engineering support
• Provide direction to IX Solutions projects and assist other IT team members
• Create accurate and effective documentation, and assist with developing best practices

Qualifications/Expertise

• Understand and interpret customer needs to provide excellent service levels
• Minimum 3-5 years experience as a technical sales engineer/solutions architect or similar rol
• Must possess a broad understanding of:
  • Azure Infrastructure as a Service, Software as a Service, Platform as a Service offerings
  • Microsoft 365 technologies including Cloud Security Solutions (EDR, SIEM), Conditional Access policies, Intune, SharePoint and Teams
  • Windows server background including Active Directory, Group Policy, DHCP and DNS
  • LAN/WAN Networking
  • Traditional Security solutions including firewall, VPN, endpoint protection, NAC
  • Continuing education and training a must
  • Certifications:
    • Administrator (AZ103/104) \xe2\x80\x93 Microsoft Azure \xe2\x80\x93 preferred
    • MCSE (2016) \xe2\x80\x93 on premises Microsoft \xe2\x80\x93 or equivalent experienc
    • VMware Certified Professional or equivalent virtualization experienc
    • CCNA or equivalent network experience would be an asset
• Understanding of the sales methodology, cycle, and process
• Ability to distill complex software concepts into benefits that both customers and salespeople can understand
• Strong presentation skills and comfortable speaking in front of large audiences
• Solid understanding of the sales methodology, cycle, and process

Accountabilities, Tasks and Duties

Client Relationships

• Understand and interpret customer needs to provide excellent service levels
• Develop strong and lasting customer relationships with key clients
• Assist with the development of proposals and pre-sales exercises including the presentation of technologies and solution proposals to clients and prospective clients
• Pass certification exams and complete training as appropriate to demonstrate skillset to clients and foster strong vendor relationships
• Lead and participate in trade shows and other business development exercises
• Ability to communicate effectively in a formal business setting

Team

• Ability to communicate effectively in a formal business setting
• Communicate in an open, helpful manner and build relationships across the organization
• Ability to work with a range of technical staff and cross-functional teams to develop joint solution
• Provide leadership and assistance to colleagues
• Foster a collaborative work environment and culture
• Take personal accountability and provide end to end ownership of a solution or obstacle
• Engage with the team, demonstrating commitment and alignment with the organizational mission and values
• Other duties as required, such as the completion of expense reports and timesheets

Requirements

• Must be legally permitted to work in Canada
• Hold a valid driver\'s license and vehicle
• Proficient English (written/verbal) communication in a business setting

Compensation

The Solutions Architect position is a full time, salaried position and compensation is commensurate with skills, experience, and abilities. IX Solutions is pleased to offer remote work opportunities for our employees, however we do require our employees to live in Alberta or British Columbia, Canada. Preference will be given to candidates who reside in Alberta or British Columbia. e6sQF6c6ld