Job Description

Please apply on Isarta.com
https://isarta.com/jobs/?utm_source=IND&job=83987


Responsibilities If you are a friendly and creative person looking for a job in the social media and customer service management area, we may be looking for you as well! We are currently seeking for an engaging and active Social Media & Customer Service Representative to join our small team in Calgary. Body Massager is a leading e-commerce business in Australia with a focus on massage and well-being products. We are currently expanding our business to Canada and we are looking for a positive, creative and passionate person to be part of our company and grow with us! You will work in a friendly office environment where having a good energy is a must. Our office is currently located in Calgary Downtown. Responsibilities :

• Social Media
• Work WITH US to develop social media content - We are a team, we like communication.
• Manage monthly schedule.
• Suggest and assist in the creation of blogs.
• Assist with partners.
• Actively communicate and suggest ideas - We love people that act instead of reacting.
• Customer Service
• Answering general customer enquiries and providing helpful solutions (mainly e-mail)
• Resolving possible customer complaints and queries regarding their orders.
• Building strong and lasting customer relationships.
• Maintaining the internal database.

Skills and Qualifications :

• Strong communications skills are required.
• Able to work well unsupervised to maintain relationships with customers.
• Well organized, creative, motivated, outgoing, positive personality is a must.
• Customer-focused attitude.
• Self-management attitude.
• Computer skills are required - Microsoft Office, Gmail, Mac, Canva.
• Social media management.

Education/Experience:

• Prior customer service experience is preferable - please provide references.
• Sales experience is preferable.
• Experience with social media management preferable - please provide info/portfolio.
• Canadian citizen or permanent resident - company sponsorship is not available.

Schedule and advantages:

• Usual work time: 9:30am to 5pm
• Monday to Friday
• Flexibility - possibility to work from home from time to time.

Job Types: Full-time, Permanent, Part-time Salary: $19.00-$22.00 per hour Additional pay:

• Overtime pay

Benefits:

• Company events
• On-site gym
• Store discount

Schedule:

• Day shift
• Monday to Friday
• No weekends

Education:

• DCS / DEC (preferred)

Experience:

• customer service: 1 year (preferred)

Language:

• French (preferred)

Benefits