Job Description

A New Beginning Starts With You

Edmonton Integrated Services (EIS) is seeking a

highly motivated, organized, and values-driven professional

to join our Supportive Living Program (SLP) as a

Supported Living Coordinator

. This role is ideal for a thoughtful leader who thrives in complex service environments and is committed to person-centered, high-quality supports for adults with developmental disabilities.

If you are someone who leads with accountability, understands systems and people, and wants to make a tangible difference every day, this role is for you.

Overall Position Summary

Reporting to the Program Coordinator, the Supported Living Coordinator is responsible for the

development, coordination, and ongoing monitoring of individualized support services

within the Supportive Living Program. This includes funding proposal development, service planning, subcontractor recruitment and oversight, service monitoring, and operational leadership to ensure compliance with accreditation standards, funder requirements, and EIS policies.

The Coordinator plays a critical role in ensuring that supports are delivered safely, effectively, and in alignment with each Individual's goals, dignity, and rights.

Key Responsibilities

Program Coordination & Service Delivery

Develop and maintain

funding proposals, service plans, and related documentation

in alignment with Individual needs, funder expectations, and accreditation standards. Monitor and evaluate service delivery to ensure supports outlined in Individual Service Plans are implemented consistently and effectively. Coordinate the

setup of new services

, including staffing, documentation, and operational readiness. Ensure policies, processes, and procedures are in place and functioning effectively within the Supportive Living Program.

Leadership & Staff Support

Recruit, onboard, and support

Monitors and Subcontractors

appropriate to the needs of the Individuals served. Provide leadership, guidance, and ongoing support to

Monitors and Subcontractors

to promote accountability, professionalism, and high-quality service delivery. Address performance concerns, service issues, and conflict in a timely, respectful, and solution-focused manner. Participate in

on-call rotation

, providing direction and decision-making support during emergencies or after-hours situations.

Collaboration & Community Engagement

Work collaboratively with internal teams, families/guardians, funders, and community partners to support coordinated and responsive service delivery. Participate in the community to encourage inclusive opportunities, connections, and natural supports for Individuals. Promote and advocate for the Individual, the Supportive Living Program, and EIS values in all professional interactions.

Compliance, Risk & Documentation

Maintain accurate, timely, and confidential documentation in accordance with agency standards and regulatory requirements. Support risk management processes, incident response, and follow-up as required. Contribute to accreditation readiness and ongoing quality improvement efforts.

You Will Bring

Education

Post-secondary diploma or degree in Community Rehabilitation, Disability Studies, or a related field.

Experience

Progressive direct service experience to a senior practitioner and/or intermediate administrative level. Minimum

three (3) years' experience supporting adults with developmental disabilities

. At least

two (2) years of demonstrated leadership, supervision, or coordination experience

.

Knowledge, Skills & Abilities

Strong coaching, mentoring, and conflict-resolution skills within the disability sector. Solid understanding of person-centered practices, service planning, and community-based supports. Knowledge of regulatory systems, risk management, and accreditation requirements. Well-developed written and verbal communication skills. Strong computer proficiency, including MS Office (Word, Excel, PowerPoint), databases, and virtual meeting platforms. Ability to manage competing priorities, work independently, and exercise sound judgment in dynamic situations. Demonstrated cultural awareness, sensitivity, and professionalism.

Hours & Work Requirements

Full-time position (Monday-Friday), with participation in an

on-call rotation

. Flexibility required to respond to service needs and emergencies outside standard hours. Regular travel within the Edmonton region is required.

Other Requirements

Valid driver's license and reliable vehicle with

$2,000,000 personal liability insurance

. Successful completion of a

Vulnerable Sector and Criminal Record Check

. Ability to attend and facilitate meetings, training sessions, and presentations as required.

Why Join EIS?

At EIS, you'll work in a collaborative, mission-driven environment where your leadership directly impacts people's lives. As a full-time employee, you can expect:

Competitive salary based on experience Comprehensive group health benefits and company pension plan Ongoing learning and professional development opportunities A role where your judgment, integrity, and leadership truly matter

Equal Opportunity Employer

Edmonton Integrated Services Ltd. is an equal opportunity employer. We consider all applicants based on their ability to meet the position requirements without discrimination.

Job Types: Full-time, Temporary

Pay: $58,801.00-$64,251.00 per year

Benefits:

Employee assistance program
Application question(s):

How many years of experience do you have supporting adults with developmental disabilities? How many years of professional experience do you have in a supervisory role? Do you have a valid Driver's Licence and reliable vehicle?
Work Location: In person