Job Description

Overview

We\xe2\x80\x99re seeking a highly skilled and experienced Site Reliability Engineer III to join our dynamic team at WorkSafeBC. Are you a seasoned professional with expertise in Software development, delivery, and IT operations with a focus on system observability, and lead automation process? Are you a self-motivated individual who thrives in a collaborative environment and possesses a strong passion for building robust and scalable systems? and you want to use your expertise to connect to an IT career with a difference, then we want to hear from you.

As a Site Reliability Engineer III, you\xe2\x80\x99ll provide exceptional monitoring, support, and engineering solutions for critical applications, empowering our Agile Release Trains with the infrastructure, tools, and practices required for autonomous, quality, scalable, and reliable application delivery in our intrapreneurial environment. You\xe2\x80\x99ll oversee and mentor other cross-functional members, including software development, debugging, and troubleshooting code, infrastructure integration, and security. DevOps teams and business and technology stakeholders will be your partners in delivering services quickly and effectively to end users.

How you\xe2\x80\x99ll make a difference: As a Site Reliability Engineer III at WorkSafeBC, you\xe2\x80\x99ll be using leading-edge technology to help connect British Columbians to healthy and safe workplaces.

Where you\xe2\x80\x99ll work

At WorkSafeBC, we offer a hybrid work model that combines the convenience of working remotely with the dynamism of working in one of our offices, based on the operational needs of the position.

This is a hybrid position where there will be a rotational in-office component.

What you\'ll do

As a Site Reliability Engineer III, you will:

• Ensure the reliability and sustainability of business applications by monitoring & support, automating repetitive tasks, and standardizing and implementing Service Level Indicators/Objectives.
• Advocate the practice of reliability and sustainability by overseeing staff and consultants to organize on-call schedules, assigning tasks and providing technical guidance, coaching and mentoring to team members, and fostering learning and development.
• Maintain close relationships with DevOps teams, business users, product owners, architects, and platform teams.
• Work closely with release and QA leads to maintain awareness of production deployments to ensure the stability of supported systems.
• Work closely with CSEs to ensure critical applications can exceed expected peak load without performance degradation.
• Act as a bridge between platforms and development, providing feedback from live production that can inform better application design and development.
• Implement and optimize monitoring systems tailored explicitly for critical applications.

Is this a good fit for you?

We\xe2\x80\x99re looking for someone who can:

• Prioritize work to meet both short- and long-term goals and outcomes.
• Provide feedback, coach, and mentor team members to improve individual and team effectiveness.
• Communicate complex information clearly and concisely, to explain various business and technical information.
• Think critically through complex problems to formulate practical solutions.
• Create new, or re-establish collaborative, credible, high functioning teams.
• This position requires regular and punctual attendance.

Your background and experience

• Undergraduate degree in Computer Science or STEM (Science, Technology, Engineering or Math)
• A minimum of 6 years of equivalent work experience in IT, inclusive of:

• A minimum of 4 years\xe2\x80\x99 relevant IT work experience with agile methodologies, Cloud and DevOps environments, continuous IT process improvement, production support and problem resolution, analysis, and/or technical proficiency, networking, and knowledge of a breadth of tools and approaches to solve broad spectrum of problems.

We\xe2\x80\x99ll consider an equivalent combination of education and experience.

Important to know

Before we can finalize any offer of employment, you must:

• Consent to a criminal record check
• Confirm you\xe2\x80\x99re legally entitled to work in Canada

WorkSafeBC\xe2\x80\x99s COVID-19 Employee Mandatory Vaccine Policy (the \xe2\x80\x9cPolicy\xe2\x80\x9d) is suspended effective January 9, 2023, however we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect

Who we are

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We\xe2\x80\x99re honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

What\xe2\x80\x99s it like to work at WorkSafeBC?

It\xe2\x80\x99s challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

Learn more: Discover .

Our benefits

As a member of our team, you\xe2\x80\x99ll have access to services and benefits that help you get the most out of work \xe2\x80\x94 and life. Along with a competitive salary, your total compensation package includes:

• Defined benefit pension plan
• 3 weeks of vacation in your first year, with regular increases based on years of service
• Health care and dental benefits
• Optional leave arrangements
• Development opportunities (tuition reimbursement, leadership development, and more)

Learn more: Find out .

Salary: $57.56 - $63.59/hourly

Want to apply?

• Applications are welcomed immediately, however must be received no later than 4:30 p.m. PST on the closing date.
• Please note that we will be starting assessments prior to the closing date.
• We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email

when you submit your application.

WorkSafeBC