Job Description

We are seeking a

reliable and detail-oriented retail associate

to support daily operations in a hot tub and spa retail environment. This position requires strong customer handling skills, the ability to learn technical products, and consistent adherence to store procedures.

Primary Responsibilities

Assist customers in person and by phone in a professional, efficient manner Learn and retain product knowledge related to hot tubs, spa parts, and water care Accurately process sales, payments, and returns using the POS system Maintain cleanliness and organization of the showroom, parts area, and shop Receive, label, and organize inventory and parts Follow opening and closing procedures, including cash handling and security checks Document customer interactions, issues, and transactions as required Support general store operations and assigned tasks

Required Qualifications

Strong reliability and punctuality High level of trustworthiness with cash, inventory, and customer data Ability to follow procedures and work independently Clear communication and problem-solving skills Ability to lift and move products safely Attention to detail and accuracy in daily tasks Retail or customer service experience preferred

Additional Assets

Forklift experience or certification Mechanical, technical, or parts-based sales background Experience with POS systems and inventory tracking

Work Conditions

Retail and shop environment Standing for extended periods Occasional lifting and physical tasks

Compensation

Hourly wage based on experience Training provided

Application Process

Submit resume to: admin@hottubwholesale.ca
Qualified applicants will be contacted.

Job Type: Part-time

Pay: $15.00-$18.00 per hour

Expected hours: 8 - 24 per week

Work Location: In person