Job Description

• $22.75 / hour worked through 8/30/22**
• Full time
• Full Benefits
• Free Employee Parking

We are only accepting applicants who currently reside in Canada, AND who have a valid work permit/PR card or citizenship. Be rewarded for every hour you work this summer! SSP Canada is offering a new and exciting BONUS PROGRAM. Between now and the end of Summer 2022, you can earn an additional $2.50 / hour for every hour you work! This is your chance to land a great career while also increasing your take-home pay for the entire summer. This is in addition to all the other amazing benefits SSP Canada employees enjoy. SSP Canada operates several restaurants throughout Montreal's Pierre Elliott Trudeau International Airport, including: Baero Bar, Camden Food Co., Le Grand Comptoir, Upper Crust, Café Montreal Bagel, Hurley's Irish Pub, La Petit, Lester's Deli, Tim Hortons, Urban Crave.
At SSP Canada, our Shift Supervisors are the first step into management. Shift Supervisors have the very important position of ensuring our standards are consistently achieved by our team of Food Travel Experts. They work to provide the best customer service to our guests and exemplify our Passion Principles.
Here are a few things you can expect as a Shift Supervisor at SSP Canada: Support the manager and assistant manager to ensure that service standards are regularly met by the team. As a Supervisor 1, you are responsible for 1 quick service unit. Some of the main responsibilities are:

• Ensure that all standards for product and merchandising brands are met.
• Maintain brand operational standards and ensure that unit cleaning, temperature and knife checklists are completed on a daily basis.
• Provide support, direction and encouragement to help the team achieve business goals.
• Coach team members through the induction process by acting as a training companion to ensure complete orientation and the maintenance of brand standards.
• Ensure that products are of superior quality.
• Responsible for overseeing all cash operations.
• Conduct daily PRESHIFT meetings
• Ensures Mapaq and Steritech procedures are followed by team members
• Ensures customer satisfaction per Lanla “mystery shopper” program
• Ensures DTT procedures are followed by team members
• Ensure accurate rotations are completed on all products
• Daily enplanement checks
• Oversee food preparation.
• To Ensure team members are cashed in and out in a timely manner
• Take initiative to help team members during busy periods
• Receive daily store orders
• Ensure all tools and equipment are maintained adequately
• All other assigned tasks.

• Vocational or on-the-job training essential.

• Excellent interpersonal skills and the ability to interact with and motivate team members.
• Excellent communication and organizational skills.
• Able to read, interpret and articulate instructions using clear and direct language.
• Able to work as part of a team in a dynamic environment.
• Experience in a busy restaurant / hotel is required.
• Minimum of 1 year Supervisory experience required.
• Experience in handling cash.
• Bilingual - French and English

Covid Vaccination Requirements: A requirement of employment in the Canadian airports as federally regulated properties, is that all employees must be double vaccinated and wear masks when on the premises. Benefits, Compensation and Care At SSP Canada we believe if we take care of our employees, our employees will take care of our passengers. That’s why we offer competitive benefits, and our first source for filling management positions is our internal team.

• Health & Prescription Plans
• Dental Plan
• Vision Plan
• Life Plan
• Paid Public Holidays
• Paid Vacation
• RSP (Retirement Savings Plan)
• Awards and Recognition
• Meal Plan
• Free Parking
• Uniform Shirts and Apparel Accessories are Provided (as applicable)
• Employee Assistance Program (including short-term counseling, simple will, financial & legal consultation, referrals for child/elder/pet care)