Job Description

Project Name: Ministry Intranet Modernization
Scope: Reporting to the Manager, Content and Collaboration Services (CCS), the SharePoint Analyst's primary role will be on developing, migrating, and creation of content on the Department's intranet pages using SharePoint Online. You will collaborate closely with end-users, communication and engagement specialists, and stakeholders to ensure the smooth functioning of SharePoint intranet websites. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a passion for delivering exceptional customer service.
All Government of Alberta Ministries Intranets on SharePoint 2016 are in scope for this project and will be migrated to SharePoint Online environment. This resource will participate in the M365 and SharePoint Online Migration Project, includes planning, designing, testing, migration, and implementation activities as it relates to SharePoint Online and related products.
Required Skills:

• Experience in Design, User Experience (UX), and User Interface (UI) to create intuitive and visually appealing user center experiences.
• Ability to translate business requirements from non-technical stakeholders into user-centric designs, balancing user needs and design constraints to create highly functional and visually appealing interfaces.
• Experience with SharePoint Online and content management systems (CMS) and best practices.
• Strong knowledge of HTML, CSS, JavaScript, and front-end frameworks.
• Knowledge of design software such as Adobe Creative Suite is an asset
• Ability to design and implement custom web parts, themes, and workflows are asset.
• Strong problem-solving skills and ability to troubleshoot technical issues.

Duties:

• User gathering and effective communication with the stakeholders.
• Migrating the content from existing Intranet websites into the new modernized pages.
• Design and build responsive and user-friendly Intranet pages using SharePoint Online.
• Customize SharePoint components, including web parts, lists, libraries, and workflows.
• Develop custom themes, templates, and branding elements to align with Government of Alberta guidelines
• Optimize site navigation and structure for ease of use.
• Implement content management best practices, ensuring consistent and engaging communication.
• Develop workflows and automation to improve content publishing efficiency.
• Perform business analysis and design to support creating SharePoint solutions.
• Provide first and second-level technical support for SharePoint-related issues, including user inquiries, system errors, and performance problems.
• Troubleshoot SharePoint site and application issues, identifying root causes and implementing effective solutions in a timely manner.
• Collaborate with cross-functional teams to gather requirements, design solutions, and implement enhancements to SharePoint sites and applications.
• Develop and maintain technical documentation, user guides, and training materials to support end-users and IT staff in using and administering SharePoint.
• Participate in testing and quality assurance activities to validate the functionality, performance, and usability of SharePoint solutions.
• Stay current with industry trends, best practices, and emerging technologies related to SharePoint and collaborate with the team to evaluate their potential impact and benefits.
• Perform business requirements and complex design in delivering solutions using out-of-box SharePoint components
• Provide expertise for the design of new processes for support of Microsoft SharePoint and related systems.
• Validation of content and data used to support migration efforts.
• Resolution of day-to-day problems arising through operational support of SharePoint.
• Development and implementation of solutions both individually and as a member of the SharePoint operations team.
• Routine reports that correlate hours worked with operational duties
• Work directly with Government of Alberta technical staff and other stakeholders.

Equipment Requirements:

• Resource will require own equipment

Education Must Haves:
The proposed resource must meet or exceed one of the following:?

• University graduation in computer science or a related discipline and 4-yr relevant experience;?

OR?

• 2-yr diploma in computer science or a related discipline and 6-yr relevant experience;?

OR?

• 1-yr certificate in computer science or a related discipline and 7-yr relevant experience;?

OR?

• a currently active professional certification or accreditation and 8-yr relevant experience

Work Experience Must-Haves:

• 2 years Experience as a Site Collection Administrator.
• 2 years Experience troubleshooting forms and workflows (all types).
• 2 years Experience using and supporting ShareGate.
• 2 years Experience using Microsoft SharePoint.
• 2 years Experience with the development, integration, and support of Microsoft SharePoint 2016 and Microsoft 365 SharePoint Online.

Work Experience Nice to Haves:

• 2 years Experience in developing integrated system and technical design specifications on complex engagements.
• 2 years Experience using PowerShell to manage Farm/Application/Site Collection/Site Features.
• 2 years Experience with Microsoft 365 SharePoint Online admin portal, reporting, configuration, and administrative tasks.
• 1 years Experience with the Government of Alberta's Information Technology/Information Management policies, standards and guidelines.
• 2 years Experience with the use of Central Administration on a SharePoint environment.

Perks:

• Remote
• Enterprise Organization
• Long-term extension