Keizer's Group is currently looking for an experienced Full Time Service Advisor
Job Summary
We offer a clean, organized work environment, competitive wages and benefits.
& Skill Requirements:
Service Advisor is responsible for establishing rapport with customers
Ability to receive customers with courtesy and efficiency over the phone and in person
Document vehicle problems by listening to customers describe them
Maintains extensive contact with customers, phoning to provide estimates on service and repairs before jobs are begun, explaining the appointments / scheduling systems to customers
Prepare estimates for service work completed
Source parts required for repairs
Book appointments using Manage Database System
Ability to encourage vehicle service/maintenance and problem prevention with customers
Constantly communicates with Service Manager and Technicians to obtain information on needed vehicle repairs
Qualifications and Skills
Must be capable of working independently managing his or her time and work flow
Must have ability to multi task in a fast-paced environment, completion of High School, Valid Driver's License
Must have previous customer service experience
Benefits:
Extended health care
Vision care
Dental care
Company pension
Vacation & paid time off
Casual dress
Job Types: Full-time, Permanent
Pay: From $45,000.00 per year
Additional pay:
Bonus pay
Benefits:
Casual dress
Dental care
Extended health care
Paid time off
RRSP match
Vision care
Schedule:
Day shift
Monday to Friday
No weekends
Experience:
service advisor: 1 year (preferred)
Customer Service: 1 year (preferred)
Work Location: In person
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