Customer Service / Parts Representative
Victoria, BC, Canada
Job Description
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Job Overview:Tom's RV Service & Supplies Ltd is a locally owned company. Currently we are seeking a full time, long term Customer Service and Parts Representative to add to our team. The Customer Service and Parts Representative should be the first and lasting impression our customers will experience and therefore does everything with a consistent focus on exceptional customer service, in every situation making every customer glad they came to Tom's RV in person, on the phone, or on-line. The Customer Service and Parts Representative is always professional and friendly, and faces new challenges every day, solves problems, operates in a busy environment, while carrying out duties that include:
- Ensuring that all customers are promptly greeted upon arrival into the store
- Clerical duties include; invoicing, filing, data entry, mail duties
- Ensure store is stocked, re-stocked, tidy, well-organized, clean, safe and well presented
- Ability to work independently in a fast-paced environment
- Remain aware of product changes and seasonal requirements
- Remain with current price changes and seasonal pricing
- Maintain inventory shipping and handling.
- Assisting our online customers in a timely fashion by processing web orderswhich include shipping and receiving of goods
- Able to multi task
- Cash handling and POS system experience
- We are open 6 days a week - must be flexible to work Saturdays
- Positive, customer focused individual
- Reliable, accountable and a person of integrity
- Outstanding communication and interpersonal skills
- Good computer skills
- on-going training
- Employer paid Health, Dental & Vision Benefits
- Wages based on experience.
- Dental care
- Extended health care
- Life insurance
- Store discount
- Vision care
- 8 hour shift
- Monday to Friday
- Weekends as needed
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Store discount
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
- Customer service: 1 year (preferred)
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Job Detail
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Job IdJD2308300
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationVictoria, BC, Canada
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EducationNot mentioned