Automotive Service Writer Advisor
Burnaby, BC, Canada
Job Description
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Automotive Service Advisor Writer - Assistant Manager At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. The ideal candidate would have both auto repair technical knowledge and experience as well as complementary customer service and sales skills to assist the shop manager operate the shop as effectively as possible. ------------------------------------------------------------- Responsibilities The Service Advisor supports the Shop Manager in the optimization of the shop\xe2\x80\x99s retail sales and profitability while delivering superior customer service, including:
- Develop and present estimates, source parts and sell jobs to customers
- Interpret inspection results (working with the Technician) and present results to customers
- Deliver superior customer service while listening and consulting customers
- Contributing to the effectiveness of peers to promote success
- Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals
- Maximize the safety and well-being of the shop employees and to be a good corporate citizen in the communities within which the shop operates
- General automotive knowledge
- 1+ year experience in the automotive industry
- Excellent customer service skills
- Good communication skills
- Team-building skills
- Valid driver\xe2\x80\x99s license
- Ability to work a flexible schedule including weekends
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care
- French not required
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
- Bonus pay
- Overtime pay
- service advisor: 1 year (preferred)
- customer service: 1 year (preferred)
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Job Detail
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Job IdJD2307974
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBurnaby, BC, Canada
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EducationNot mentioned