Job Description

About Us:

Fortius Mechanical Inc. is a growing commercial HVAC and mechanical contractor proudly serving the Lower Mainland. We work with reputable clients including municipalities, government agencies, and strata-managed properties. Our focus is on retrofit, service, and maintenance work -- often in sensitive, occupied environments where professionalism and precision are essential.

We're proud to be a union contractor with Local 516 for our field technicians. In the office, we maintain the same high standards through well-organized operations, responsive service, and strong client communication. We are committed to delivering high-quality work while building long-term relationships with both our clients and team members.

About the Role:

We are hiring a

Service & Operations Coordinator

to support the day-to-day execution of service and small projects. This role is central to the success of our operations -- acting as the communication link between our field team, clients, and vendors. You'll help ensure jobs run smoothly, documentation is accurate, and service is delivered with reliability and care.

Key Responsibilities:

Schedule and dispatch technicians for service calls and preventive maintenance Communicate with clients to coordinate access, confirm appointments, and follow up on service Create and invoice work orders through our service software Issue and track purchase orders with vendors Assist with scheduling for small projects and installations Monitor and follow up on unpaid invoices Maintain job records, technician notes, and service documentation in the system Track job progress and support timely follow-up Provide administrative support for quoting and project execution

What We're Looking For:

2+ years of experience in service coordination, dispatch, or office administration (HVAC, mechanical, or trades preferred) Strong organizational and multitasking skills Excellent communication -- professional, courteous, and clear Proficient with Microsoft Office and service management software (

Ucora

,

QuickBooks

) Familiarity with purchase orders, invoicing, and accounts receivable is an asset HVAC or mechanical experience is helpful, but not required

What We Offer:

Salaried position

, with compensation based on experience

Flexible work schedule

-- we value work-life balance Health and dental benefits Professional work environment with opportunities for career growth Office-based, non-union position with stable hours

Note:

Salary range will depend on experience and qualifications. The final offer may fall outside of any publicly listed range depending on the candidate's background.
Job Type: Full-time

Pay: $40,000.00-$80,000.00 per year

Benefits:

Dental care Extended health care Life insurance Paid time off Vision care Work from home
Schedule:

Monday to Friday
Experience:

HVAC : 1 year (preferred)
Work Location: Remote