Job Description

WHO IS REGINA PUBLIC SCHOOLS? Regina Public Schools is located on Treaty 4 land in the homeland of the M\xc3\xa9tis. It is one of the largest school divisions in Saskatchewan serving the educational needs of more than 25,000 students in 44 elementary schools, 8 high schools, 3 faith-based associate schools, Campus Regina Public and the Allan Blakeney Adult Campus. Our dedicated team of employees include professional and support staff who work to instill the value of knowledge, the dignity of effort and the worth of the individuals by living our Shared Values inside and outside of our classrooms - in our workplace and in our communities. These Share Values are: I belong, I am responsible, I respect, I want to know. THE OPPORTUNITY AWAITS YOU The Service Desk Analyst\xe2\x80\x99s role is to ensure prompt service response through the monitoring and management of the intake of all incidents and service requests through all accepted channels (phone, email, chat, ticket system/web portal, walk up). Determine impact and urgency of an incident and service request to determine priority. Conduct initial triage/troubleshooting on a wide range of technology issues. Escalate unresolved requests and incidents to higher tiers. If you are an IT professional and focused on building and maintaining an outstanding client service orientation, then we want you on our team! For the full posting and to apply, please click the link below:
https://rbe.tedk12.ca/hire/ViewJob.aspx?JobID=72 Job Type: Full-time Pay: From $28.01 per hour Schedule:

• Monday to Friday

Work Location: In person Application deadline: 2023-06-11