We are currently hiring a Service Customer Care representative to join our growing team! Crown Lift Trucks is the premier material handling dealer in Canada. We are a leader in the industry and are considered a one-stop shop for all material handling needs. Crown Lift Trucks Canada operates eight full-service branches in both Ontario and Quebec offering complete service solutions including maintenance programs, parts supply, and training. POSITION SUMMARY Reporting to the Branch Manager, this position is responsible for ensuring customer satisfaction while accurately processing and invoicing service orders. The Service Customer Care representative assists customers and Road Technicians to provide excellent in customer service. The ideal candidate will be a team player with the ability to work independently, possess a positive professional attitude, be reliable and timely in attendance. An ideal candidate must also be organized and detail oriented, have strong customer service skills, excellent communication and interpersonal skills and must be motivated to provide excellence on a daily basis.
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