Job Description

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.




What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model .

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Are you ready to be part of a team that values safety, continuous improvement, quality, and employee well-being? CHEP is looking for a motivated Service Center Supervisor (Day Shift) to join our team in Vancouver, Canada!

Key Responsibilities May Include:

Provide hands-on leadership by mentoring, coaching, and guiding employees, addressing employee relations issues, and fostering a positive and productive work environment. Lead and enhance safety performance on shift, promoting a proactive safety culture through training, accident prevention, and rehabilitation programs, ensuring compliance with safety standards. Manage shift maintenance activities, resolving equipment breakdowns in coordination with the maintenance team to maintain uninterrupted plant operations. Drive continuous improvement initiatives on shift, implementing best practices to enhance efficiency, quality, and cost-effectiveness across end to end operations. Monitor and manage the plant's operational costs and yield, working closely with the Plant Manager to optimize performance and contribute to the overall plant objectives. Address performance and attendance matters in collaboration with HR, ensuring that all plant staff meet operational expectations. Ensure full compliance with CHEP procedures and work instructions, ensuring tasks are completed accurately and in line with company standards and operational goals.

Position Purpose

Responsible for maintaining Zeroharm principles, while providing product and service that meets or exceeds the internal and external customers' expectations using the most costeffective methods available.

Major/Key Accountabilities

Direct manpower, materials & work activity to achieve plant output to planned levels Manage performance on productivity, quality and safety. Direct, coach, train and develop team members to meet corporate strategic goals and safety initiatives. Conduct employment interviews and ensure compliance with new hire practices. Manage shift payroll and submission. Direct plant operations within CHEP SHE safety guidelines for all internal, external customers and contractors. Local Safety Champion and Co-Chair of the JHSC Collect, validate & record key plant output information. Provide leadership for continuous improvement initiatives. Manage GRTW programs and Claims Management.

Qualifications:

Bachelor's degree or College Diploma

Experience

5-7 years of front-line supervisory experience in production, manufacturing, logistics or customer service. Experience with formal safety programs, required CHEP experience an asset. maintenance programs and knowledge of regulatory environment an asset
Skills and Knowledge


Working knowledge of Six Sigma, Lean Manufacturing or other continuous improvement
programs are assets.


Production planning experience, relationship building, analytical problems solving skills,
strong ability to multi-task and work within a team environment.


Experience with recruitment, hiring, discipline and termination processes. Computer proficiency, Microsoft Office required SAP, Kronos, CMMS are assets

Languages

Required Desirable


o English o French


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Titre du poste : Superviseur(e) du centre de service

Lieu :

CHEP - Exploitation


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Fonction principale

Assurer la securite (objectif Zero dommage) Livrer des produits et services de qualite Utiliser les methodes les plus economiques
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Responsabilites cles

Diriger le personnel et les operations pour atteindre les objectifs de l'usine Gerer la performance, la qualite, la productivite et la securite Encadrer et former l'equipe selon les objectifs strategiques Participer au recrutement et a l'integration des nouveaux employes Copresider le comite de sante et securite (JHSC) Gerer la paie des quarts et les programmes de retour au travail Soutenir les initiatives d'amelioration continue Assurer la conformite aux normes de securite, sante et environnement
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Qualifications

Diplome universitaire ou collegial 2 a 5 ans d'experience en supervision dans un environnement : + de production
+ logistique
+ ou service a la clientele
Connaissance des programmes de securite et de maintenance

Atouts :

+ Experience chez CHEP
+ Certification Six Sigma
+ Connaissance du Lean Manufacturing

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Competences recherchees

Leadership et capacite a resoudre des problemes Gestion multitache et travail d'equipe Experience en gestion RH (embauche, discipline, congediement) Maitrise de Microsoft Office Connaissance de SAP, Kronos et GMAO (atouts)
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Langues

Requis :

Anglais

Souhaite :

Francais

Remote Type

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Not Remote

Skills to succeed in the role

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Adaptability, Adaptability, Change Management, Coaching, Computer Literacy, Cross-Functional Work, Data Analysis, Data-Driven Decision Making, Data Literacy, Delegation, Digital Literacy, Emotional Intelligence, Feedback, Inclusive Leadership, Innovation, Inspiring Others, Learn From Mistakes, Mathematic Literacy, Mentoring, Mentorship, Motivating Teams, Prioritization, Scheduling, Stakeholder Engagement, Strategic Thinking {+ 1 more}

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at

recruitment@brambles.com.