Job Description

Looking for a high-paying job in White Rock with a top employer? Join

White Rock Volkswagen

part of

Trotman Auto Group

, recognized as one of

the best places to work in White Rock

!

Why Work With Us?

At White Rock Volkswagen, we're not just selling and servicing cars - we're delivering exceptional customer experiences. As a Service Appointment Coordinator, you'll be part of a dynamic team. Your skills and expertise keep customers satisfied and vehicles on the road!

What We Offer:

A rewarding career with a top automotive group in BC

Full Time, Permanent Role with a Competitive Salary Benefits - Access a wide range of medical, dental, and mental wellness services to keep you and your family healthy.

A supportive and innovative workplace culture

Career Growth and Development: Access to paid training, NADA courses for various departments, and internal professional and career development opportunities.

Who We're Looking For:

? Passionate about customer service

? 1+ years experience in scheduling, reservations or logistics coordination
? Motivated to grow in a fast-paced environment
? BC Class 5 driver's license with a clean abstract.
? Confidence on the phone, positive attitude and desire to exceed customer expectations

Schedule:

Full-Time; Mon-Fri: 8:30am - 5:00pm

Compensation

: $18-22/hr + Production Bonus

What your day will look like:

Customer Service Excellence: Delivering outstanding service with a positive attitude and professionalism
Book Appointments: Using Dealer Management Systems to schedule future service appointments via outbound calls, texts, and emails.
Communication: Managing customer requests through phone, email, and text, ensuring accurate information collection. Utilizing Dealer Management Systems for outbound communications.
Follow-Up: Promptly addressing service inquiries, conducting after-service follow-ups, sharing feedback with relevant parties, and documenting notes.
Preparing Internal Requests: Creating simple internal repair orders to service, repair and maintain dealership-owned vehicles.

Apply Now

and take the next step in your career! Join one of Canada's Best Managed Companies. Trotman Auto Group is an equal-opportunity employer. Only selected candidates will be contacted.

#INDLOW