Job Description

Job Summary

Wheaton Buick GMC is a well established dealership serving Kamloops and the surrounding Thompson Nicola region. We are currently seeking a professional, motivated, organized and customer service orientated Appointment Coordinator/ Receptionist to join our team. This customer facing role is ideal for someone who thrives in a fast paced environment delivering first class customer service

Responsibilities

:

Inbound and Outbound calls, communicate effectively with clients to confirm appointments, provide reminders, and address any inquiries. Process payments and close work orders Maintain accurate records of appointments and client interactions in the scheduling system. Handle any rescheduling or cancellations promptly while minimizing disruptions to the workflow. Administrative duties, including filing, data entry, and other clerical tasks.

Experience

Strong organizational skills with the ability to multitask effectively in a fast-paced environment. Excellent verbal and written communication skills to interact professionally with clients and team members. Proficiency in using CRM software and Microsoft Office Suite (Word, Excel, Outlook). A customer-focused attitude with a commitment to providing high-quality service. Ability to work independently as well as part of a team.
If you are passionate about vehicles, customer service, enjoy working with people, and thrive in a dynamic environment, we encourage you to apply for the Appointment Coordinator position.

Job Type: Full-time

Pay: $20.00-$24.00 per hour

Expected hours: 40 per week

Benefits:

Company events Dental care Employee assistance program Extended health care Life insurance RRSP match Store discount Vision care
Work Location: In person