Service Advisor
Steinbach, MB, Canada
Job Description
We are seeking a highly motivated and customer-oriented Service Advisor to join our client\'s team. As a Service Advisor, you will be the primary point of contact for clients\' service or repair work. Your role will involve providing exceptional customer service and coordinating repairs.Responsibilities:
- Greet customers and provide a warm and friendly welcome.
- Provide detailed explanations of recommended repairs and services.
- Generate repair orders and obtain necessary approvals from customers.
- Coordinate with technicians to ensure timely completion of repairs.
- Request and track POs.
- Maintain accurate records of customer interactions and transactions.
- Handle cash transactions process payments, and file documents.
- Follow up with customers to ensure satisfaction with completed repairs.
- Completion of High school required.
- Previous experience in a customer service role in an automotive or equipment repair setting.
- Strong customer service skills.
- Knowledge of repair and maintenance procedures.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficient in the use of computers.
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Job Detail
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Job IdJD2297078
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSteinbach, MB, Canada
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EducationNot mentioned