Job Description

Universal Truck and Trailer is Atlantic Canada's largest heavy duty truck and trailer dealership featuring the most up-to-date dealer service bays in Southern New Brunswick. We are an authorized sales, service, parts & warranty dealership for premium products Freightliner, Western Star and Manac trucks and trailers. In addition, we service most makes and models for class 6, 7 and 8 vehicles, including luxury class RV's.

We currently have an opening at our Saint John location for a Service Advisor. The successful candidate will need to be an enthusiastic, highly motivated individual who is passionate about providing excellent customer service.

Key Responsibilities:

Welcome customers to the branch, acquire information and open repair orders as required.

Assist in assigning priority of work and time to complete repairs.

Record and file all documents related to repair orders, including getting background info from technicians for warranty purposes.

Close repair orders.

Present and explain repair invoices to customers.

Ensure invoices are paid or placed on account prior to releasing vehicles.

Requirements:

Experience as a service advisor in heavy truck industry preferred.

Heavy equipment or automotive experience will be considered an asset.

Knowledge of MS Office suite, CDK or other shop software.

Bilingualism would be an asset.

Capable of multitasking.

What We Offer:

Competitive wages and benefits

Quarterly bonus

Registered retirement savings plan with company match

Health, dental, vision and prescription benefits

Life insurance

Disability benefits

Maternity leave top up program

Paid vacation

Paid sick time

Shift premiums

Fitness reimbursement program

Paid training

Clothing allowance program

Employee recognition program

Company discounts

Excellent training programs

Please apply online.

We appreciate your interest in our company, however only those candidates selected for an interview will be contacted.

To learn more about our products and services, click .

Universal Truck and Trailer is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.

Additional Information

• Posting Date: May 11, 2023

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Disclaimer

Please be cautious of false employment offers from individuals or organizations posing as J.D. Irving, Limited.

J.D. Irving, Limited would never request money from job seekers, nor request personal information beyond what is required for a resume. We routinely report suspicious activities and accounts and we ask anyone who has received messages from a fraudulent account to do the same. If you have questions about the validity of an offer, please contact .

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\xc2\xa9 J.D. Irving, Limited. All rights reserved. is a trademark of Irving Licensing Inc., used under licence.

An outstanding team dedicated to providing the best in products and service.

J.D. Irving