Job Description

Fountain Tire Edmonton Downtown is searching for a friendly and knowledgeable individual to deliver exceptional customer service as a Service Advisor.

As part of the front-line staff, the Service Advisor is responsible for ensuring that all customers are provided with top-notch customer service. Your duties will include:

Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business

Providing service quotes and receiving customer authorization for work to be performed

Finalizing sales and completing customer follow up to determine their satisfaction level with the service received

Scheduling customer appointments for tire and mechanical service

Recommending tire service, specialty tire service, wheel and mechanical service to customers

Ensuring that all products are billed accurately to the customer

What does it take to get on track?

• 3 years\' experience in the automotive aftermarket or tire industry and a history of providing exceptional customer service and business support
• Mechanical experience/aptitude
• Maintaining a valid driver\'s license and a satisfactory driver\'s abstract are conditions of employment
• Excellent time management skills

Strong interpersonal skills with the ability to work as a team * Ability to work well under pressure in a fast paced, ever changing and high-volume environment

What do we offer? At Fountain Tire, you\xe2\x80\x99ll have a great place to work:

• Pay worthy of your experience- $20/hr to $22/hr + bonus structure
• Regular day shifts
• Great discounts for you and your family on tires, parts and mechanical services
• Health, Dental and Vision Benefits for you and your family
• RRSP matching program
• The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store!

Interested and qualified candidates are encouraged to apply online or in-store at 10180 105 St NW.

Fountain Tire