Service Advisor

Debert, NS, CA, Canada

Job Description

Job Overview


We are seeking a knowledgeable and customer-focused Service Advisor to join our team. In this role, you will act as the primary point of contact for customers seeking truck & transport mechanical services, ensuring their needs are met with professionalism and expertise. The ideal candidate will possess a strong background in heavy duty, automotive repair and customer service.

Duties



Create and update work orders. Greet customers promptly and professionally, assessing their service needs. Provide detailed explanations of services and repairs needed, utilizing mechanical knowledge to address customer concerns. Manage service appointments and follow up with customers regarding their vehicle status. Process transactions accurately, including cash handling for services rendered. Collaborate with technicians to ensure timely completion of repairs and services. Maintain accurate records of customer interactions and service history. Address any customer complaints or issues in a timely manner to ensure satisfaction.

Qualifications



Mechanic experience or mechanical knowledge is highly desirable. Strong customer service skills with a focus on building relationships. Sales experience is a plus. Familiarity with automotive & HD repair processes and terminology. Excellent communication skills, both verbal and written. Strong organizational skills with attention to detail. Join our team as a Service Advisor where your expertise will contribute to providing exceptional service in the industry!
Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 42.5 per week

Work Location: In person

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Job Detail

  • Job Id
    JD2714476
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Debert, NS, CA, Canada
  • Education
    Not mentioned