Job Description

Welcome to the Wedgewood Hotel and Spa, a

Relais &

Chateaux

property!

Located on the corner of Hornby and Robson Street, in the very heart of Vancouver's most popular shopping, entertainment and financial district, the Wedgewood Hotel & Spa, member of the Relais & Chateaux collection, is an 83-room, luxury boutique property, appointed with European stylish rooms & suites, meeting spaces with the latest trending technology and the award-winning Bacchus fine-dining restaurant.

Are you ready to take the next step in your hospitality career?

We are currently recruiting for a self-motivated

Server

eager to join our team of elite hospitality professionals who redefine luxury service and guest experience on a daily basis. Working in the Bacchus Restaurant & Lounge, a prestigious fine-dining establishment in the downtown area. Servers will need to have the skills and poise to server high-class clientele, with a positive attitude, welcoming approach and attention to detail.

Awards and achievements:

TripAdvisor 2023 Travelers' Choice Best of the Best - Top 3 Luxury Hotel in Canada.
Michelin Guide Recommended Restaurant 2023 - Bacchus Restaurant & Lounge.
Conde Nast Traveller Readers Choice Awards - 10 Best Hotel in Canada 2023.

We offer competitive wages, staff discounts and inclusive benefits (for full-time employees).

Job Requirements:

Excellent Food & Beverage knowledge. Upselling and Promotion: Utilize suggestive selling techniques to promote featured items, specialty cocktails, and seasonal offerings, maximizing revenue opportunities while enhancing guest satisfaction. Wine training is an asset Attention to Detail: Maintain a keen eye for detail in all aspects of service, including table setup, presentation, and cleanliness of the lounge area. Team Collaboration: Work collaboratively with kitchen staff, bartenders, and other service team members to ensure seamless coordination and delivery of service. Problem Resolution: Handle guest concerns and complaints with professionalism and efficiency, seeking immediate resolution to ensure guest satisfaction. Beverage Preparation: Prepare and serve beverages according to established recipes and standards, maintaining consistency and quality with each creation. Compliance: Adhere to all relevant food safety, alcohol service, and sanitation regulations, ensuring a safe and compliant work environment. Upscale Ambiance Maintenance: Assist in maintaining the ambiance and atmosphere of the lounge, including lighting, music, and decor, to uphold the luxury dining experience.

Expectations:

Fully flexible schedule (Weekdays, Weekends & Evening Shifts) Eager to learn Maintain a professional appearance
Job Types: Full-time, Permanent

Pay: $17.85-$19.00 per hour

Benefits:

Company events Company pension Dental care Discounted or free food Extended health care Flexible schedule Life insurance Paid time off Store discount Vision care
Experience:

serving: 2 years (required) Hotel: 1 year (preferred)
Licence/Certification:

Smart Serve, SIR or equivalent (required)
Work Location: In person