Job Description

Overview

We are seeking a dedicated and enthusiastic Server to join our dynamic team in a fast-paced restaurant/lounge environment. The ideal candidate will possess excellent customer service skills and a passion for the food industry. As a Server, you will be responsible for providing exceptional dining experiences to our guests while ensuring their needs are met promptly and efficiently.

Responsibilities

Greet and seat guests in a friendly and welcoming manner. Present menus, provide detailed information on ingredients and preparation, and make thoughtful recommendations. Take accurate food and beverage orders using the POS system (experience with Micros POS is a plus). Serve food and drinks promptly, ensuring high standards of presentation and quality. Handle cash and card transactions accurately, including processing payments and managing floats. Maintain cleanliness and sanitation standards in all service areas, adhering to food safety guidelines. Collaborate effectively with kitchen and bar staff to ensure a smooth and timely service flow. Upsell menu items, specials, and beverages when appropriate to enhance the guest experience and increase sales. Address guest inquiries, feedback, or concerns with professionalism and a positive attitude, aiming for a swift resolution. Assist with opening/closing duties and other tasks as needed to support team operations.

Qualifications

Language Skills: Fluency in English and Mandarin Chinese is required. Proficiency in Cantonese is a strong asset. Certifications: Must possess a valid Serving It Right (SIR) certificate. A Foodsafe Level 1 certificate is also highly preferred. Experience: Proven experience in a food service or restaurant role is preferred. Customer Focus: A genuine passion for hospitality and strong customer service skills with an emphasis on guest satisfaction. Teamwork: Ability to work collaboratively in a fast-paced, team-oriented environment while maintaining professionalism under pressure. Time Management: Excellent organizational and time management abilities to handle multiple tables efficiently during busy shifts. Technical Skills: Familiarity with POS systems and accurate cash handling skills. Communication: Strong communication skills to interact effectively with guests and team members alike. Physical Stamina: Ability to be on your feet for extended periods and carry trays of food and drinks.
Join us in delivering outstanding service that keeps our guests coming back for more!

Job Type: Part-time

Pay: $18.00-$25.00 per hour

Benefits:

Flexible schedule Store discount
Work Location: In person