Job Description

What will be your daily pursuit?

This position requires relocation to Waterton, Alberta.

Providing our guests with an attentive, welcoming, and satisfying dining experience

What perks can you expect?

• Work in a dynamic, culturally diverse team from around the globe
• Work experience in an iconic, unforgettable, and inspiring location
• Free access to Pursuit attractions for staff and family, send a friend at half the price!
• Discounted hotel stays under Pursuit\xe2\x80\x99s lodging offerings, and discounted food & beverage and retail experiences
• The chance to work in an inclusive culture and make life-long friends
• Access to subsidized mental health and wellness resources
• Opportunities for career growth or future work at other Pursuit locations
• Access to one of the world\xe2\x80\x99s most beautiful and iconic National Parks

What will you do in this job?

• Serve Hotel guests in a welcoming, timely, and efficient manner
• Acts as an ambassador of the Hotel and the National Park offering guests information about hotel history, available services, points of interest in the park and surrounding area, and entertainment options
• Serve guests in our various outlets and services, including breakfast, afternoon tea, dinner, and lounge/lobby
• Daily stock and clean the dining facilities area
• Maintain knowledge of local beer, wine, and spirits

• Maintain knowledge of menus and culinary/beverage specials to upsell to guests
• Naturally engage with guests to offer exceptional guest services
• Handle cash, credit, and room charge payments making nightly deposits
• Responsible for following federal, provincial and Company policies and regulations for serving alcoholic beverages in a responsible manner
• Listen to guest concerns and resolve issues to the best of your ability

• Keeps record of potential safety and maintenance issues and communicates details to supervisor
• Assists as needed with set up of rooms for special events, meetings, conferences and banquets
• Assist guests and teammates where needed
• Be a utility player who can complete a variety of job duties
• Perform other duties as requested by management

What skills and experience do you need for this job?

• 1-2 years experience in a full-service restaurant position
• Alberta ProServe responsible liquor sales & service certification
• Hospitality POS systems experience desirable
• Physically able to complete the duties required

• An active listener and the ability to tell stories to guests
• Ability to work in a fast-paced environment managing multiple tasks at once
• Ability to anticipate guest needs
• Calm demeanor with conflict resolution skills
• Motivated, energetic, and professional

• Organized with a great eye for detail
• Team oriented, positive, and upbeat
• Kind to others and always bring your best
• Good communicator, always suggesting ideas and solutions
• Helpful and friendly, willing to go the extra mile

• Relaxed, flexible and able to handle a few curve balls

What will your work environment be like?

This fun, summer job runs from May or June to September, 2023

• Beautiful. You\xe2\x80\x99ll work in iconic, unforgettable and inspiring Waterton Lakes National Park. You\xe2\x80\x99ll see amazing scenery and wildlife. You\xe2\x80\x99ll participate in team events \xe2\x80\x93 and fun!
• Independent. You\xe2\x80\x99ll spend your days in and around our historic hotel
• Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
• Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required

This job description describes the role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together \xe2\x80\x93 these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.

Banff Jasper Collection