Job Description

What will be your daily pursuit?

Helping our guests unwind with an Alberta-brewed beer, cocktail, or glass of wine while inspiring tomorrow\xe2\x80\x99s adventure

What perks can you expect?

• Work in a dynamic, culturally diverse team from around the globe
• Work experience in an iconic, unforgettable, and inspiring location
• Free access to Pursuit attractions for staff and family, send a friend at half the price!
• Discounted hotel stays under Pursuit\xe2\x80\x99s lodging offerings, and discounted food & beverage and retail experiences
• The chance to work in an inclusive culture and make life-long friends
• Access to subsidized mental health and wellness resources
• Opportunities for career growth or future work at other Pursuit locations
• Access to one of the world\xe2\x80\x99s most beautiful and iconic National Parks

What will you do in this job?

• Serve Hotel guests in a welcoming, timely, and efficient manner
• Acts as an ambassador of the Hotel and the National Park offering guests information about hotel history, available services, points of interest in the surrounding area, and entertainment options
• Handle cash, credit, and room charge payments making nightly deposits
• Daily stock and clean the bar/lounge area
• Maintain strong knowledge of menus, local beer, wine, spirits and culinary specials
• Craft specialty cocktails using local & regional spirits and pour local beer and wine
• Assists in the welcoming, bussing, and serving of guests in the lounge, dining room, and lobby as needed
• Listen to guest concerns and resolve issues to the best of your ability
• Follow federal, provincial, and company policies/regulations for serving alcoholic beverages in a responsible manner
• Keep record of potential safety and maintenance issues and communicates details to Management
• Assist as needed with set up of rooms for special events, meetings, conferences and banquets
• Offer assistance to guests and teammates where needed
• Be a utility player who can complete a variety of job duties
• Perform other duties as requested by Management

What skills and experience do you need for this job?

• 1-2 years bartending/cocktailing experience in high-volume bar/restaurant setting
• An Alberta ProServe responsible liquor sales & service certification
• Work-ethic and commitment to the team and guest is key
• Willing and able to work solo or as part of a team
• An active listener and the ability to tell stories to guests
• Ability to work in a fast-paced environment managing multiple tasks at once
• Ability to anticipate guest needs
• Physically able to complete the duties required
• Calm demeanor with conflict resolution skills
• Committed to Safety First and the highest quality of cleaning & sanitizing standards
• Organized with a great eye for detail
• Kind to others and always bring your best
• A good communicator, always suggesting ideas and solutions
• Helpful and friendly, willing to go the extra mile
• Relaxed, flexible and able to handle a few curve balls
• Ready for a fun and adventurous summer

What will your work environment be like?

This fun, summer job runs from May or June to September, 2023

• Beautiful. You\xe2\x80\x99ll work in iconic, unforgettable and inspiring Waterton Lakes National Park. You\xe2\x80\x99ll see amazing scenery and wildlife. You\xe2\x80\x99ll participate in team events \xe2\x80\x93 and fun!
• Independent. You\xe2\x80\x99ll spend your days in and around our historic hotel
• Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
• Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required

This job description describes the role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together \xe2\x80\x93 these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.

Banff Jasper Collection