Job Description

Job Overview

Are you excited about working in the restaurant industry and meeting new people? Do you love being part of a supportive team or family that strives to create wonderful experiences for everyone? Sorrentino's Cucina + Bar, located in West Edmonton, is seeking a Server to join our team!

Sorrentino's Cucina + Bar is a well-known Italian restaurant group, recognized for its diverse culinary offerings, private event planning, and a long-standing reputation for quality. Our West location is a great place for guests to enjoy elevated Italian cuisine and relax with friends and family. We are constantly seeking ambitious individuals who want to grow with our company as we continue to expand.

Description

Our Servers are responsible for ensuring that guests have an enjoyable dining experience by providing prompt, courteous, and knowledgeable service. This role involves taking orders, delivering food and beverages, ensuring a clean dining environment, and addressing customer needs with a professional and friendly attitude. Our Servers play a key role in creating a positive impression of Sorrentino's Cucina + Bar and contributing to a high standard of guest satisfaction.

Responsibilities

Greet guests in a warm and friendly manner, creating a welcoming atmosphere. Take accurate food and beverage orders from guests and ensure timely service. Be thoroughly familiar with the restaurant's menu, including specials and promotions. Provide recommendations to guests, including pairing food with beverages. Ensure all menu changes, special requests and allergies are communicated effectively to the kitchen. Accurately input orders into the POS system and manage transactions. Follow the standardized cycle of service to ensure smooth operations during peak times. Act as a liaison between the front-of-house and back-of-house teams to ensure seamless service. Follow all health and safety regulations, including proper sanitation of utensils and surfaces. Assist in pre-shift preparation and post-shift cleanup to ensure the restaurant is always ready for guests. Engage in suggestive selling and upselling techniques to increase guest satisfaction and sales. Handle payments accurately, processing cash and credit card transactions. Follow all company policies and procedures, including liquor laws, health codes and operational standards. Other duties as assigned by management.

Requirements

Prior experience in a restaurant or hospitality environment (2-3 years preferred). ProServe Certification required. Fluent in English. Full availability to work evenings, weekends, and holidays as required. Strong interpersonal skills, a positive attitude, and optimal memorization skills. Ability to work in a fast-paced environment while maintaining composure under pressure. Knowledge of point of sale (POS) systems and basic cash handling. Maintain professionalism, cleanliness, and personal hygiene at all times. A genuine passion for the restaurant industry and providing excellent customer service.

Why work for Sorrentino's Cucina + Bar

Work with a family-owned business that values its people and community. An opportunity to grow within a dynamic and expanding company. Competitive salary, benefits, and the chance to work with some of Edmonton's beloved restaurants.
Please note that only selected candidates will be contacted to proceed with the next steps in the interview process.

Thank you for your interest and good luck!

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

Discounted or free food Extended health care On-site parking
Work Location: In person